Product Manager

Job ID Number

R5307

Employment Type

Worksite Flexibility

Job Summary

Job Description

We are looking for a Product Manager to lead multiple guest-facing revenue-generating digital products across a globally recognized travel/hospitality corporation. This position will be full-time contract and hybrid in Miramar, FL.

Candidates must be able to work on CAI's W2 without a need for sponsorship now or in the future.

What You’ll Do

• Own the end-to-end product lifecycle for a portfolio of guest-facing revenue products (e.g., retail, dining, spa, experiences, reservations)

• Partner closely with revenue management, hotel operations, and guest experience teams to identify unmet needs, market gaps, and innovation opportunities

• Define product strategy, feature requirements, roadmaps, and business cases to support capital allocation and growth planning

• Translate business goals into compelling product visions and create persuasive presentations to influence executive decision-makers

• Prioritize features, manage agile backlogs, and work with development and design teams to deliver scalable, guest-centric solutions

• Monitor product performance, guest feedback, and revenue metrics to continuously iterate and optimize

• Serve as a strategic advisor on product direction, balancing guest experience with business outcomes

What You'll Need

Required:

• 2+ years of experience as a Product Manager, owning and scaling multiple products simultaneously

• Strong background in hospitality, travel, or entertainment industries with a focus on guest-facing revenue-generating products

• Demonstrated ability to develop and pitch compelling business cases and capital proposals

• Proficiency in Agile methodologies, product roadmapping tools (Jira, Aha, or similar), and user story writing

• Strong analytical mindset with the ability to derive insights from data and customer behavior

• Exceptional communication and collaboration skills; ability to influence without authority

• Experience working with cross-functional teams including design, engineering, operations, and finance

Preferred:

• Bonus points for prior cruise line, resort, or large-scale hospitality experience

• Thinks like a founder, acts like an owner

• Thrives in ambiguity and enjoys navigating complexity

• Passionate about creating memorable guest experiences through digital innovation

• Equally comfortable in the engine room of Jira and the boardroom with PowerPoint

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement

CAI is committed to equal employment opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. All employment decisions are based on valid job requirements, including hiring, promotion, and compensation. Harassment and retaliation are prohibited.