Job ID Number
R5455
Employment Type
Full timeWorksite Flexibility
OnsiteJob Summary
We are looking for a motivated Desk Top Specialist ready to take us to the next level! If you have 3 years working with sound and acoustics, AV production, helpdesk experience, and are looking for your next career move, apply now.Job Description
We are seeking a Desktop Support - AV Analyst to join our team full-time, working onsite in Trenton, NJ. This role focuses on supporting and troubleshooting audio/video productions and live event support, including operating video conference room technologies.
What You'll Do
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Prepare, operate, support, and maintain audio/video IT equipment during recording sessions or live events
Collaborate with presenters, producers, directors, and other team members to achieve desired sound/video
Troubleshoot technical issues related to audio, video, and IT equipment
Travel to alternative work office locations within NJ (Newark, Trenton, Cherry Hill regions) as required based on event calendar and scheduling
What You'll Need
Minimum of 3 years experience with sound dynamics and acoustics
Audio/video production experience in various technologies and software (Crestron, Extron, Polycom, Adobe, Camtasia)
Hands-on helpdesk experience within the Windows environment (5 years required)
Experience troubleshooting technical issues related to audio, video, and PC hardware
Ability to work with senior management supporting events and cope with a fast-changing environment
Ability to work independently and as part of a team
Experience in documenting processes and providing knowledge transfer
Experience with virtual conferencing platforms such as Zoom, Teams, Skype, GoTo meetings, Webex
Physical Demands
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
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Reasonable Accommodation Statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.
Equal Employment Opportunity Policy Statement
CAI is committed to equal employment opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. All employment decisions are based on valid job requirements, including hiring, promotion, and compensation. Harassment and retaliation are prohibited.