Account Manager

Job ID Number

R5995

Employment Type

Worksite Flexibility

Job Summary

Job Description

We are looking for a Program Specialist to focus on day-to-day program support, requisition processing, candidate screening, and VMS system administration. This position will be full-time and onsite in Augusta, ME.

What You'll Do

• This role focuses on day-to-day program support, requisition processing, candidate screening, and VMS system administration

• Partner with State managers to support requisition creation, candidate review, scheduling, and selection processes

• Conduct candidate screenings, coordinate interviews, and facilitate timely communications between suppliers and hiring managers

• Provide operational support for VMS usage, including user assistance, training, and troubleshooting

• Maintain accurate records of requisition activity, supplier performance, and candidate placements

• Assist with supplier performance monitoring and issue resolution, including facilitating performance improvement plans when required

• Support program reporting, billing reviews, and compliance tracking

• Provide backup support to the Program Manager and other MSP Account Team members

• Ensure all communications and deliverables meet State expectations for professionalism, responsiveness, and timeliness

• Maintain on-site staffing presence in Augusta, ME during State business hours (Monday–Friday, 8 a.m.–5 p.m.)

What You'll Need

• Bachelor’s degree in Human Resources, Business Administration, or related field

• 8–10 years of experience providing staffing program support for MSP/VMS public sector clients

• Strong understanding of staffing lifecycle processes, VMS platforms, and supplier engagement

• Excellent organizational skills with ability to manage multiple requisitions and priorities

• Strong written and verbal communication skills

• Demonstrated ability to train and support end users on staffing and VMS processes

• Ability to work onsite in Augusta, ME with occasional approved travel

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor.

The pay range for this position is $70,000 - $90,000 annually (USD). Exact compensation may vary based on several factors, including location, experience, and education. Benefit package includes medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.​ 

Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement

CAI is committed to equal employment opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. All employment decisions are based on valid job requirements, including hiring, promotion, and compensation. Harassment and retaliation are prohibited.