At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
We are looking to hire a Sr. z/OS Mainframe MQSeries Systems Programmer to join our z/OS Mainframe Software Infrastructure team. In this role you will help to define strategies for our z/OS Mainframe MQSeries environment and support its implementation. This means you will bring new MQ technology to our organization by crafting technical documentation and assist in implementing these new MQ technologies. You will also be part of a last line of defense for major incidents, institute proactive measures that will help prevent impacting outages. Forward moving your role will be to collaborate with and help supervise our technology partners, vendors, and managed service providers.
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Primary Responsibilities:
- Works independently to determine mainframe z/OS software upgrade requirements to maintain all products at current and supported levels determined by IBM and third-party vendor(s)
- Coordinates and schedules all major software upgrades between different Mainframe Technical support teams
- Defines resource requirements in conjunction with other managers within Technical Services group to support software and hardware upgrade requirements
- Develops and maintains standards for all Software Infrastructure and Program Products
- Monitors CPU, Memory and DASD trends to maintain service levels of supported software
- Performs Project Management for all major product upgrades to ensure mainframe stability and reliability objectives are sustained
- Stays abreast of vendor software trends and product release schedules for the z/OS technology software on the IBM mainframe
- Manages multiple projects, develops detailed implementation plans and schedules, and prepares periodic status reports
- Consults with management and technical staff on other related mainframe software and hardware initiatives
- Provide WebSphere MQ technical and operational support in a highly technical, large, and global IBM mainframe environment
- Lead the strategic direction of z/OS Messaging & Integration technologies.
- Develop middleware integration standards and best practices for onboarding clients.
- Collaborate with application developers and infrastructure architects on latest industry trends.
- Guide MQ Engineering and Operate team practices in line with team goals.
- Knowledge of the latest mainframe industry technologies and best practices.
- Ability to drive vendor direction to deliver solutions needs.
- Maintaining operational performance metrics and driving efficiency improvements.
- Perform project scoping, consultation and design deliverables on time and within budget.
- Conduct software proof of concept and product evaluations in partnership with vendors.
- Research emerging technology, industry practices and develop and maintain Roadmaps.
- Serve as Point of Contact for Vendor relationships and engagement.
- Working knowledge of highly available MQ sysplex environments.
- Lead the global mainframe MQ Operate team on incident management, disaster recovery, sustained resiliency, testing events and capacity planning requirements as needed.
- Evaluate, install, test, and implement the MQ software to support software applications.
- Maintain installed MQ software in an on-going basis and apply appropriate patches to maintain system integrity.
- Troubleshoot software problems to maintain software stability.
- Works in conjunction with application programmers or analyst in modifications or additional features needed to the production or test MQ definitions.
- Compile and code necessary changes to software components.
- Help customer analysts and programmers to debug programs using MQ software.
- Give technical guidance to customer analysts and programmers involved in the design, development, and implementation of software applications using the MQ software.
- Check and maintain MQ software products for its performance and resources utilization.
- Maintain systems and provide technical support.
- Provide training for MQ support staff.
- Give reports of projects and status of services to their senior management.
- Excellent communication skills, analytical ability, strong judgment, and systems management skills
- Ability to work with clients, vendors and other Infrastructure Services functional areas
- Excellent verbal & written skills
- Work effectively with all levels of the organization
- Effective coaching skills
- Strong skills in mainframe systems administration
- Configures, implements, and troubleshoot systems
- Process driven management of technical operations and support.
- Excellent verbal and written communication skills.
- The ability to work independently as well as part of a team.
- Excellent troubleshooting and customer service skills.
- The ability to follow a project through to completion, and/or to work as part of a larger team to complete the components of a complex project.
- perform problem determination and resolution, capture and transmit system dumps, closely work with vendor's technical support, apply fixes and patches, coordinate testing and implementation of fixes and new versions, and work with other mainframe-based technical teams on production roll-out
- Exhibit a collaborative style that promotes teamwork
- 15+ yrs. of related technical experience.
- MS/BS or equivalent work experience.
- Support and participate in Disaster Recovery exercises
- Provide on-call support
Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates diversity in all its dimensions.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.US applicants: Clickhereto view the "EEO is the Law" poster.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email toBRcareers@broadridge.com.