Sr. Site Reliability Engineer (Hybrid)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Role Overview
We are seeking a Senior Site Reliability Engineer (SRE) to design, build, and operate highly reliable, scalable, and secure platforms supporting business-critical applications across hybrid (on-prem and cloud) environments. This role blends software engineering, systems engineering, and operational excellence, with a strong focus on automation, resiliency, observability, and cost efficiency.
The SRE will partner closely with application development, infrastructure, security, and product teams to reduce operational toil, improve system reliability, and enable faster, safer delivery of services.

Key Responsibilities

• Design and implement high-availability, fault-tolerant architectures across on-prem and cloud platforms (AWS).
• Lead multi-region DR planning, implementation, and testing, including RTO/RPO definition and validation.
• Define and enforce SLOs, SLIs, and error budgets to balance reliability with delivery velocity.
• Drive self-healing automation and proactive remediation strategies.

• Build and maintain infrastructure using Terraform and configuration management tools (e.g., Chef).
• Develop automation to eliminate manual operational tasks (TOIL reduction).
• Create reusable modules, pipelines, and guardrails for standardized deployments.
• Automate certificate lifecycle management, key rotation, and security updates.

• Design and implement end-to-end observability (metrics, logs, traces, synthetic monitoring).
• Build dashboards, alerts, and runbooks to enable fast detection and resolution of incidents.
• Improve signal-to-noise ratio in alerting to reduce operational fatigue.
• Perform root cause analysis (RCA) and lead post-incident reviews with actionable follow-ups.

• Engineer and operate platforms on AWS, including services such as:
  • EKS, EC2, RDS/Aurora, Lambda, API Gateway
  • CloudFront, WAF, ALB/NLB
  • CloudWatch, X-Ray, IAM, Secrets Manager

• Lead cloud migrations and modernization initiatives, including legacy system refactoring.
• Implement secure networking patterns (VPCs, private subnets, controlled egress).

• Identify and resolve performance bottlenecks through testing and analysis.
• Drive FinOps initiatives to optimize infrastructure cost without compromising reliability.
• Implement capacity planning and autoscaling strategies.

• Design and support CI/CD pipelines enabling safe, repeatable deployments.
• Embed reliability practices into the SDLC (testing, rollout strategies, rollback).
• Partner with development teams to improve operability of applications before production.

• Partner with security and legal teams to meet regulatory and compliance requirements (e.g., data residency, GDPR-related controls).
• Implement secure access controls, secrets management, and encryption best practices.
• Participate in security reviews, audits, and risk assessments.

• Act as a technical leader and mentor for engineers transitioning into SRE roles.
• Influence architecture and design decisions across multiple teams.
• Communicate effectively with engineering leadership, product owners, and non-technical stakeholders.
• Drive a culture of operational excellence, blameless postmortems, and continuous improvement.

• 8+ years of experience in Site Reliability Engineering, Platform Engineering, DevOps, or Systems Engineering
• Strong programming experience in Python, Java, or similar languages
• Deep experience with Linux/Unix systems
• Hands-on expertise with AWS and cloud-native architectures
• Proven experience with Terraform and Infrastructure as Code
• Strong understanding of networking, security, and distributed systems
• Experience operating mission-critical, high-volume platforms

• Experience in financial services or highly regulated environments
• Experience with EKS/Kubernetes at scale
• Familiarity with Chaos Engineering and resilience testing
• Experience leading cloud cost optimization (FinOps) initiatives
• Prior experience transitioning traditional infrastructure teams into SRE practices

• Reduced incidents and faster recovery times
• Measurable reduction in operational toil
• Improved system availability and performance
• Clear reliability metrics aligned with business outcomes
• Engineering teams empowered to ship faster with confidence