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Broadridge

Sr. Director of Quality Assurance - JR1029643

Long Island, NY

Broadridge is hiring! We have an opening for a Senior Director of Quality Assurance. This is an outstanding opportunity to join an excellent team and have a meaningful impact on the Quality Engineering strategy, automation process and values. We are focused on building and improving our test automation and processes to ensure the quality of Broadridge’s internally written applications.

We are seeking someone to have strong influence skills and industry-leading technical abilities that enable you to significantly influence and improve the current quality engineering practices followed by the team. You should have a combination of solid in-depth knowledge of QA standard methodologies, Test Automation Engineering, Test Data Management and QE Tools. The Senior Leader will serve as a groundbreaking technical and people leader providing insights to the executive leadership team on quality, automation and process scalability, and building and leading an elite technical team.

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Are you interested in a leadership role where the results of your contribution will have a significant impact? If you want an opportunity visible to company leadership, then this might be the right opportunity for you!

Responsibilities:
- Provide leadership and oversight for a technology team of QA Analysts and Engineers through the SDLC process, guiding test planning, test execution, scheduling, resourcing and reporting.
- Create engineering and operation excellence, establishing metrics and process for assessment and improvements
- Be a change agent for the adoption of Quality Engineering practices within a heavily manually tested organization
- Define and drive the QA Test Automation strategy across the Business Tower
- Lead the team to perform all levels of test including functional, system/integration, load/performance and automated regression testing
- Point of contact and liaison with all technology partners to ensure modernized processes to release new enhancements with high quality and on a timely basis.
- Help define and establish QE processes ensure product quality by implementing objective measurements to supervise improvements in defect removal rates.
- Build standardized and documented test plans, test cases, and procedures to improve quality, efficiency, and effectiveness.
- Recommends adjustments, corrections or changes that improve and/or simplify the overall processing or accuracy of the products produced documents systems and review steps for redundancies.
- Handle and maintain testing environment and all applicable 3rd Party Test tool licenses.
- Develop an environment (and personally emulate the values) of inter-group teamwork and cooperation
- Build an extraordinary Quality Assurance team from internal resources (and by recruiting and hiring) a high-quality staff of associates.
- Hands on testing as well as leading the team and its daily responsibilities and projects
- Defines timetables and project plans; analyzes and estimates feasibility, cost, time, and effort to provide QE for highly sophisticated application systems.

Basic qualifications
- 10+ years of proven track record:
- As a software developer, QA Engineer, or SDET
- Hands on experience with Java or Selenium
- Designing, implementing, and running test cases
- Working with test processes, methodologies, tools, and technology
- Performing functional and UI testing, quality reporting
- 6+ years of technical QA management experience leading on and offshore resources
- Passionate about driving standard methodologies in the testing space
- Thorough understanding of Functional, Stress, Performance, various forms of regression testing and mobile testing
- Knowledge of software engineering practices and agile approaches
- Experience building or improving test automation frameworks
- Proficiency CICD integration and pipeline development in Jenkins, Spinnaker or other similar tools
- Experience using test management tools like Quality Center & Jira
- Proficiency in UI automation (Serenity/Selenium, Robot, Watir)
- Experience in Gherkin (BDD /TDD)
- Ability to quickly tackle and diagnose issues within the quality assurance environment and communicate that knowledge to a varied audience of technical and non-technical partners
- Strong desire for establishing and improving product quality
- Stronger leader willing to take challenges head on while being part of a team

Preferred Qualifications
- Ability to work under timelines and within a team environment
- Experience in test automation using UFT, Selenium & Serenity
- UFT/Selenium experience in building object repositories, standard & custom checkpoints, parameterization, reusable functions, recovery scenarios, descriptive programming and API testing
- Knowledge of VBScript, C#, Java, HTML, and SQL
- Experience using GIT or other Version Control Systems
- Experience developing, supporting, and/or testing web applications
- Understanding of the need for testing of security requirements
- Ability to understand API – JSON and XML formats with experience using API testing tools like Postman or SoapUI
- Superb communication, collaboration, reporting, analytical and problem-solving skills

Locations: Brentwood, New York

Job ID:
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Fitness Subsidies
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
    • Unlimited Paid Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Performance Bonus
    • Financial Counseling
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Leadership Training Program
    • Internship Program
  • Diversity and Inclusion

    • Founder led
    • Woman founded/led
    • Black founded/led
    • Latinx founded/led
    • Asian founded/led
    • Diversity, Equity, and Inclusion Program

Company Videos

Hear directly from employees about what it is like to work at Broadridge.