Sr. Client Relationship Manager (Hybrid)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring! We're seeking a Senior Client Relationship Manager to join our stellar team! You will be a trusted partner to key clients, ensuring exceptional delivery of contracted services while driving growth within existing accounts. In this role, you'll oversee service performance, manage timelines, risks, and budgets, and ensure SLAs and KPIs are consistently met. You'll build strong client relationships, provide expert guidance, promote the organization's capabilities, and identify opportunities for contract extensions or new business. This position is perfect for a dynamic professional who blends strategic vision with strong execution skills to create exceptional client experiences and lasting partnerships.

Responsibilities:

• Manage the delivery of contracted services to clients in alignment with SLAs and KPIs.
• Maintain control over project timelines, risks, scope, and budget.
• Ensure operational teams and partners fully understand client expectations.
• Provide day-to-day client support and guidance.
• Build and maintain strong relationships with assigned clients.
• Promote Broadridge capabilities and identify sales opportunities for account managers.
• Support contract extensions or additional business opportunities within existing accounts.
• Implement consistent processes for tracking service metrics and reporting.
• Solve straightforward problems using standard procedures and technical expertise.
• Provide informal guidance to new team members as needed.
• Apply knowledge of Broadridge systems, clients, and industry best practices to daily work.

Qualifications:

• Bachelor's degree required.
• Minimum of 3 years of experience as a Relationship Manager or in a related client-facing role.
• Strong understanding of service delivery, client management, and performance metrics.
• Ability to analyze problems, evaluate solutions, and communicate findings effectively.
• Excellent interpersonal and communication skills.
• Experience managing client expectations and working cross-functionally with internal teams.
• Ability to work independently while receiving moderate guidance.

Compensation Range: The salary range for this position is between $75,000 - $85,000. Broadridge

considers various factors when evaluating a candidate's final salary including, but not limited to, relevant

experience, skills, and education.

Bonus Eligibility: Bonus Eligible

Benefits Information: Please visit www.broadridgebenefits.com for information on our

comprehensive benefit offerings. for this role. All Colorado employees receive paid sick leave in

compliance with the Colorado Healthy Families and Workplaces Act and other legally required

benefits, as applicable.

Apply by clicking the application link and submitting your information. The deadline to apply for

this role is 12/17/25

#LI-PP1

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Clickhereto view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email toBRcareers@broadridge.com.

Client-provided location(s): Deer Park, NY, El Dorado Hills, CA

Job ID: broadridge-JR1075234

Employment Type: FULL_TIME

Posted: 2025-08-26T19:07:21