At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
Functional Experience :
- Mandatory - Reviewing FINRA Consolidated Audit Trail (CAT) submissions for various rules and advise clients for repair and resubmission.
- Experience in capital markets operations or compliance surveillance or control with derivatives, foreign exchange and securities
- Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation
- Analyze and fix the environmental issues proactively by addressing the client queries by providing the required details on time
- Prioritizing Defects with development and getting them scheduled appropriately
- Proven financial services experience, Regulator Reporting but definitely in Capital Markets.
- Manage and resolve critical incidents, ensuring minimal downtime and high customer satisfaction.
- Continuously improve support processes, tools, and practices to enhance efficiency and effectiveness.
- Collaborate with development, QA, and product teams to address escalated issues and contribute to application enhancements.
- Experience in working both independently and in a team-oriented, collaborative environment is essential.
- Strong oral and written communication and interpersonal skills are required as this role demands interacting with multiple locations and stakeholders
- Strong interpersonal and client-facing skills.
- Pro-active, highly motivated, and a strong team player
- Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
- Rotational Shift across all global time zones(APAC, EMEA & AMER).
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