Product Analyst

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

• Responsibilities:
• Help to manage the Product and Release Roadmap in line with Product Vision and Strategy
  • Develop requirements for development projects with third party vendor, and test enhancements to match to acceptance criteria, inclusive of upgrade testing.
  • Work with stakeholders to build and refine the product backlog
  • Build the product backlog by creating high quality user stories
  • Work with Product Owners and Subject Matter Experts to synchronize development teamwork
  • Optimize the value delivered by the development team
  • Accept completed work - in scope and quality
  • Design experiments to test features and hypotheses with users
  • Key collaborators include product managers, product owners, platform owners, program managers, management team, developers, and other product stakeholders
  • Track key sprint metrics
  • Attend the key agile/scrum ceremonies
  • Participate in the yearly upgrade cycle which may mean after hours testing
• Handle new user set ups for internal associates, including confirming entitlement, using defined process for approvals, providing login instructions, and being available for new user questions. Includes group administration.
• Case and data review and management.
• Database governance and oversight.
• As available: contact for Client Relations as clients move to use of the Client Service Portal, addressing questions/requests from clients (via Client Relations) and from Client Relations, and managing client and Client Relations feedback.
• Create dashboards and reports to improve user experience and visualize actionable information for leaders.
• As available: write knowledge base articles as needed to support internal users.
• May perform other duties/responsibilities as assigned.

• Bachelor's degree in Computer Science, Information Systems, or related field
• 3 - 6 years of experience in product analyst or similar roles
• Prioritization and delivery/risk management capabilities
• Process and data-focused abilities
• Governance aptitude
• Excellent analytical and problem-solving skills
• Strong communication skills in English, both written and verbal
• Ability to work effectively in a geographically distributed team
• Available outside of routinely scheduled hours with upgrade