Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
Broadridge

Process Analyst

Bangalore, India

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Job Description

Broadridge, a global fintech leader with $9 billion in revenues, helps clients get ahead of today's challenges to capitalize on what's next with communications, technology and data and analytics solutions that help transform their businesses.

The worlds leading companies and financial institutions recognize us as an invaluable partner. We handle millions of trades a day involving trillions of dollars, deliver essential communications for over 5,000 brands and manage shareholder voting in 90 countries.

Want more jobs like this?

Get Unknown jobs in Bangalore, India delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


Roles & Responsibilities:
  • Preparing customer invoices, order management / contract management
  • Follow up with clients on the aged invoices to make sure they are paid in a timely manner
  • Support to team to ensure DSO / Days to bill are managed / Improved
  • Meet monthly cash goals for collections
  • Timely Submission of Credit & Debit Note requests for clients
  • Prepared Standard Operating procedures (SOPs) for all the processes along with process maps.
  • Initiating the refund process to the clients on all overpays/duplicate payments
  • Creation of statement of accounts for the customers
  • To proactively manage the responses to all queries of clients through the centralized email-boxes
  • Demonstrated analytical, problem-solver, skill-set in gaining the cooperation and support of others
  • Action oriented, quick learner who is ambitious and has experience driving change and delivering results
  • Demonstrated initiative, ownership and accountability and Strong understanding of process initiatives .
  • Preferred candidate profile
  • Education qualification - Bachelors / master's degree in commerce/ Finance
  • Experience in handling AR process like customer billing & cash application
  • 1-6 years of relevant AR experience
  • Must be a good team player and supportive to the team
  • Good understanding of accounting principles with acumen to relate to practical accounting
  • Good verbal and written communication skills to interact with international clients
  • Good interpretation and problem solving techniques
  • Good knowledge of MS-Excel
  • Open to work in shifts / strict deadlines
Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.

We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates diversity in all its dimensions.

Client-provided location(s): Bengaluru, Karnataka, India
Job ID: broadridge-JR1062051
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Fitness Subsidies
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
    • Unlimited Paid Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Performance Bonus
    • Financial Counseling
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Leadership Training Program
    • Internship Program
  • Diversity and Inclusion

    • Founder led
    • Woman founded/led
    • Black founded/led
    • Latinx founded/led
    • Asian founded/led
    • Diversity, Equity, and Inclusion Program

Company Videos

Hear directly from employees about what it is like to work at Broadridge.