Lead Technical Writer (Hybrid)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

We're looking for a Technical Writer to turn complex technical concepts into clear, engaging content. You'll create advanced documentation, visuals, and diagrams, collaborate through Git-based workflows, and ensure compliance with industry standards. This role offers the opportunity to work independently, solve challenging problems, and even lead projects that shape how knowledge is shared.

Responsibilities:

• Interprets internal or external business issues and recommends best practices
• Creates content at an advanced level.
• Demonstrates proficiency in using technical writing tools (e.g., Markdown or LaTeX).
• Create and edits graphics or diagrams using software like Adobe Illustrator or Microsoft Visio.
• Demonstrate knowledge of version control systems like Git, for collaborative writing projects.
• Understands and explains complex technical concepts within the domain.
• Researches and synthesizes information from multiple sources to develop in-depth knowledge.
• Understands relevant regulations, guidelines, and compliance requirements within the domain.
• Solves complex problems; takes a broad perspective to identify innovative solutions
• Works independently, with guidance in only the most complex situations
• May lead functional teams or projects

Qualifications:

• Minimum 3+ years' experience in a similar role
• Microsoft Office, Visio, GIT, BPMN experience
• Demonstrated aptitude for computer operations
• Demonstrated ability to prioritize and handle the cyclical nature of the industry and fast paced work environment.
• Has the ability to manage multiple projects.
• Requires depth and/or breadth of expertise in business processes and documentation
• Uses sophisticated analytical thought to exercise judgement and identify innovative solutions
• Knowledge about ITSM processes such as change management, incident management, problem management, asset management, release management, etc is a plus
• Bachelor's degree in business, computer science, engineering or related field or equivalent experience

Compensation Range: The salary range for this position is between $135,000 - $155,000. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Bonus Eligibility: Bonus Eligible
Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.

US applicants: Clickhereto view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email toBRcareers@broadridge.com.

Client-provided location(s): Kingston, NY

Job ID: broadridge-JR1075866

Employment Type: FULL_TIME

Posted: 2025-09-03T19:09:40