Help Desk Consultant

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge hasa great opportunityfor aHelp Desk Technician to join our Corporate Information Technology team based out of our Edgewood, NY office. In this role you will be responsible for providing technical assistance and support relatedto computer systems, hardware,or software.

This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time.

Job Responsibilities:

• You will answer calls made to our Level 1 Help Desk Support Line
• You will help prepare hardware, phone, and applicable network connectivity for new hires.
• You will replace old hardware (laptops/desktops) with new as part of our Refresh program
• You will provide resolution and assistance to standard applications: MS Office 365, Adobe, Cisco WebEx. VPN
• You will use a ticketing system to record all work and track time accordingly.

We seek the following experience and background.

• This is an entry level role(any IT/end point education or experience a plus)

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Clickhereto view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email toBRcareers@broadridge.com.

Client-provided location(s): Kingston, NY

Job ID: broadridge-JR1077680

Employment Type: FULL_TIME

Posted: 2025-10-31T19:17:07