Client Service Rep.
Today• Deer Park, NY
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
We are seeking a detail-oriented and client-focused professional to join our team as a Client Services Representative. In this role, you will act as the key point of contact for clients, ensuring exceptional service delivery, fostering positive relationships, and supporting the success of both our clients and our organization.
What You'll Do:
- Manage the delivery of contracted services, ensuring service level agreements (SLAs) and key performance indicators (KPIs) are consistently met or exceeded.
- Oversee project schedules, scope, risks, and budgets while ensuring operational teams and partners clearly understand client requirements.
- Serve as a trusted advisor to clients, providing day-to-day support, guidance, and proactive communication.
- Build strong, long-term client relationships while identifying opportunities to enhance service value or extend contracts.
- Collaborate with account managers to highlight growth opportunities and support business development initiatives.
- Establish and maintain consistent processes to review service performance, generate reports, and capture client feedback.
- Assist with administrative and coordination tasks vital to ensuring seamless service operations.
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- Experience in client service and/or account management with proven ability to manage client expectations.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Excellent problem-solving skills, able to assess situations and provide effective solutions independently.
- Effective communicator with strong interpersonal skills and the ability to build trust and credibility.
- Results-driven mindset with attention to detail and commitment to quality.
At Broadridge, you'll be part of a collaborative team dedicated to delivering exceptional client experiences. This role offers opportunities to work directly with high-value clients, expand your professional skills, and contribute to the growth of client relationships across a variety of industries.
Hourly range $26.00- 30.00 USD . Bonus Eligible.
Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Please visitwww.broadridgebenefits.comfor more information on our comprehensive benefit offerings.
#LI-CS2
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.
US applicants: Clickhereto view the EEOC "Know Your Rights" poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email toBRcareers@broadridge.com.
Client-provided location(s): Deer Park, NY
Job ID: broadridge-JR1075909
Employment Type: FULL_TIME
Posted: 2025-09-13T19:05:47
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Fitness Subsidies
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
- Work-From-Home Stipend
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Volunteer Time Off
- Unlimited Paid Time Off
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Performance Bonus
- Financial Counseling
- Relocation Assistance
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Leadership Training Program
- Internship Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
Company Videos
Hear directly from employees about what it is like to work at Broadridge.