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Brightline Trains

Hospitality Attendant - Orlando

Orlando, FL

At Brightline, we believe in creating meaningful connections through exceptional experiences. We're creating a brighter way to get there by making travel more convenient, more sustainable, and more hospitable every day. If you're optimistic, forward-thinking, and interested in shaping the future of travel with us, we'd love to hear from you.

Your Purpose:

As an essential member of the Brightline Station Operations team, you are an integral part of our guests' journey by preparing a delicious coffee or helping them relax with a glass of wine before returning home. If you enjoy meeting people from all over the world, sharing your enthusiasm, and a bit of conversation with guests old and new, then this is the perfect opportunity! If you're a people-person looking for a role where you'll be empowered to own your zone, inspired to learn, and have the confidence to bounce back from setbacks, this is the perfect opportunity!

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Your Role:

  • Food Prep You are responsible for ensuring our guests' food and beverage needs are taken care of. That includes ensuring all food/beverage meets Company and safety standards. You will also serve alcoholic beverages adhering to Company established standards, including visually checking and verifying proper identification.
  • Customer Service Provide attentive and detailed service to all guests; use suggestive selling techniques when referring to menu options and retail offerings, and cordially share information about our Company services and destinations.
  • Ownership Taking pride in your zone, you ensure that all guest, and non-guest-facing areas are cared for and reflect Brightline standards.

We are a new business model - agile and evolving. This job description isn't meant to be a complete list of your qualifications or all the things you do.

You:

  • You are a natural people person, comfortable with retail, food, and beverage sales.
  • Staying positive for hours on end (including in stressful times) you adapt your communication style to fit a diverse group of people.
  • Standing, walking, bending, stooping, pushing, pulling, reaching, and being on your feet for hours on end, is something you embrace and are able to do.
  • While you don't have to be a mathematician, you possess math basic skills.
  • You are a minimum of 18 years old.
  • You are able to work various shifts, including weekends and holidays.

Combine your experience, innovation, and entrepreneurial spirit by joining our growing team in Florida. Brightline is pleased to offer a competitive compensation and benefits package, and the opportunity to make a difference while making history as the only privately-funded rapid rail service in the country.

Brightline Management, LLC is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Brightline Management, LLC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Client-provided location(s): Orlando, FL, USA
Job ID: Brightline-HOSPI002558
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • FSA
    • HSA
    • Fitness Subsidies
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Holiday Events
    • Casual Dress
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
  • Professional Development

    • Leadership Training Program
    • Promote From Within
    • Access to Online Courses