People Systems Lead

WHAT YOU’LL DO

Braze is scaling our global people technology infrastructure to meet the demands of a fast-growing, dynamic workforce. As a People Systems Lead, you’ll bring deep Workday configuration expertise, strong judgment, and a collaborative mindset to help us optimize and expand our HR systems.

Reporting to the Manager, People Systems, this role is ideal for someone who is ready to lead complex, cross-functional projects, from global implementations to payroll integrations and is excited to mentor others, challenge the status quo, and shape the future of People Systems at Braze.

You won’t just be given tasks, you’ll be trusted with big-picture problems and expected to bring clarity, strategy, and follow-through. You’ll act as a senior member of the team, coaching analysts, making systems decisions, and drive Braze’s People systems roadmap forward. 

Responsibilities:

• Serve as a subject matter expert in Workday, leading design and configuration with hands-on configuration expertise across multiple modules including HCM, Benefits, Time Off and Leaves, Advanced Compensation, Time Tracking, Payroll, Performance, and Security.
• Troubleshoot and support Workday integrations, collaborating with our Integrations expert as needed to resolve issues and improve stability.
• Oversee SOX compliance within Workday by ensuring configurations, access, and processes align to control requirements; assist with preparation of Workday SOX audit documentation and evidence requests.
• Ensure the team follows internal change management and user access processes, modeling best practices and reinforcing accountability. 
• Own and lead complex system initiatives from end to end—gathering requirements, designing solutions, managing timelines, collaborating across teams, and testing configurations.
• Partner with key stakeholders in People, Finance, Legal, and IT to ensure systems meet both regulatory and strategic business needs.
• Manage and triage system request intake using Jira; identify trends and work proactively with your manager to improve prioritization and planning processes.
• Lead global implementation projects, identifying risks, setting realistic timelines, and communicating progress clearly to stakeholders.
• Mentor junior analysts, review and provide feedback on their configurations, reporting, and documentation.
• Build and maintain advanced Workday reports and dashboards, including calculated fields, to provide accurate insights and support data-driven decision-making..
• Analyze the impact of Workday bi-annual releases and lead change management and testing efforts for new features and updates.
• Document SOPs, business processes, and configuration logic to build team knowledge and ensure consistency across systems work.
• Actively contribute to team OKRs, help drive inclusive systems design, and support team culture through collaboration, curiosity, and mentorship.

WHO YOU ARE

You’re a systems thinker and an operational optimizer who brings depth in Workday configuration across multiple modules, a nose for efficiency, and the strategic foresight to scale systems for what’s next. You naturally mentor and uplift others, know how to get buy-in across teams, and are energized by solving complex problems. You know what excellence looks like, and you help others get there, too.

Requirements:

• 5+ years of experience in HR/People Ops, with 3–4+ years of Workday configuration expertise across multiple modules (HCM, Benefits, Time off and Leaves, Advanced Compensation, Time Tracking, Performance, Payroll, Security, Advanced Reporting) and can troubleshoot integrations with confidence.
• You’re curious about and excited by the potential of AI in People Systems, and you look for ways to leverage new tools and technologies to drive efficiency and scale. 
• A track record of leading end-to-end system projects, including global rollouts and cross-functional implementations.
• Strong analytical and problem-solving skills. You’re great at breaking down complex problems, identifying root causes, and building thoughtful, scalable solutions.
• Proficient in advanced Workday reporting, including calculated fields and dashboard creation. You’re able to build complex, scalable reports that drive clarity and action.
• You have a strong understanding of compliance and governance. Experience ensuring systems align to SOX controls, change management, and user access requirements is a plus.
• Demonstrated experience mentoring or guiding others, and a passion for knowledge-sharing and collaboration.
• Excellent communication skills, you explain system logic clearly, translate business needs into technical requirements, and communicate updates with clarity and confidence. 
• Strong project management skills, you know how to lead without authority and deliver results through collaboration and influence.
• You seek out opportunities to support DEI, culture, and team growth through how you work and how you lead.
• Familiarity with tools like Jira, Greenhouse, Lattice, Culture Amp, and ADP Payroll is a plus.
• Advanced Excel skills.

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $108,000 - $122,400/year with an expected On Target Earnings (OTE) between $120,000 - $136,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

Client-provided location(s): New York, NY

Job ID: 7082214

Employment Type: OTHER

Posted: 2025-07-21T23:36:16