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Technical Program Manager

3+ months agoNew York, NY

All about these Boxed Boxes!

Boxed was launched in our CEO’s garage in 2013 by our four founders, an eclectic group of experienced tech pioneers. They had a simple idea: to make shopping for bulk-sized products easy, convenient and fun. Today, we deliver a first class e-commerce experience for everyday essentials across the country.  We work out of our corporate headquarters in New York City, another corporate office in San Mateo, and our three fulfillment centers serving the country from New Jersey, Nevada and Texas. 

We’re a late stage startup that places technology and innovation at the heart of all that we do. Our technology platform and automated, state-of-the-art fulfillment centers make headlines, and our systems utilize machine learning, predictive analytics, and other technologies to ensure a delightful B2C and B2B online shopping experience.  While technology is at the core of what we do, providing a personalized, thoughtful, and seamless shopping experience is at the core of who were are. We value each and every customer and every single order receives a hand-written thank you note.


Unpack your Potential at Boxed!

Boxed is made up of a vibrant and fun group of engineers, designers, marketers, sales people and operations specialists -- just to name a few! We work with passion for driving superior value and experience to our customers. Our customers choose to buy from Boxed because we save them time and money, which in turn makes their lives easier. That’s where you come in!


As a Technical Program Manager at Boxed, you will be responsible for overseeing and driving the processes and procedures to ensure the successful delivery of projects within the technology roadmap. You will act as a liaison between various teams, removing roadblocks, navigating setbacks, and facilitating discussions to ensure all deliverables are met on time. You’ll adapt quickly and function decisively in a rapidly changing, fast-paced environment, while effectively communicating up-to-date status of projects and deftly managing resources and timelines.

This position is full-time and based in New York, reporting to the VP of Product.


You will:

  • Manage all project and program-related activities for execution and final delivery of all technology projects
  • Develop and manage schedules, statuses, resources, deliverables, risks/issues, timelines, and delivery for multiple concurrent projects
  • Manage resources comprised of geographically dispersed business teams, off-shore development teams, and third-party vendors
  • Ensure deadlines are met and keeps leadership, senior team members, and key stakeholders informed on project progress, status, risks/issues, and concerns
  • Collaborate closely with Product, Engineering, QA, and Product Design for key deliverables, issues, and escalations, and coordinate any required release approvals prior to launch
  • Execute and manage complex projects in an Agile/Scrum environment, mitigating risks proactively and driving project issue resolution to assure schedule and quality commitments
  • Share Agile/Scrum methodologies best practices, defining and evolving tactics necessary to accomplish project objectives
  • Be very quality conscious and demand high-quality delivery


Your foundations:

  • At least 3 years of direct Agile project management experience in an eCommerce or consumer-facing environment, with proven successful and timely delivery of projects
  • Extensive experience managing complex and simultaneous projects involving cross-functional teams and systems, including frontend, internal tools, and third-party applications
  • Demonstrated experience working with geographically dispersed teams and third-party vendors
  • Exceptional understanding of Project Management principles, methods and techniques, along with proficiency in both Agile and waterfall development methodologies
  • Strong negotiation, diplomacy and conflict resolution skills with the ability to get results through formal channels and informal networking
  • Remarkable problem solving skills with the ability to anticipate project barriers and adjust approach based on research and experience
  • Proficiency with standard project management tools such as MS Project, JIRA, Basecamp, etc. 
  • Degree in computer science, marketing, communications, or equivalent experience
  • CSM required
  • PMP or Six Sigma certification a plus


OUR package for you!

Alongside our customer focus and technology DNA, we pride ourselves on our employee centric mentality. NBC Nightly News called our CEO, Chieh Huang “America’s Dream Boss” for our generous benefits. Every day is bring your dog to work day at Boxed! In addition, our team enjoys competitive compensation plus stock options, endless snacks, flexible parental leave, unlimited paid time off, company lunches, and lots of other perks -- just some of the reasons we made Crain’s list of best places to work in NYC. We’d love to meet you, so apply today! 


Job ID: 3025225