Social media has become a critical component in customer experience as brands continue to invest in deep, long-term relationships. Bounteous x Accolite seeks an experienced Social Media Manager to help our client partners build those customer bonds.
This position will require an on-site presence once a week in the Philadelphia/Delaware County Metro Area.
Role and Responsibilities
- Act as a subject matter expert account lead; which may include managing a small team
- Comfortable building and maintaining productive internal and external client relationships through effective communication, reports, and presentations
- Able to maintain a clear brand vision, designing, executing, and approving social media campaigns and strategies
- Identify and/or lead prioritization of initiatives and campaigns
- Active contributor to all levels of social media reporting for clients, including but not limited to monthly reports, quarterly business reviews, and campaign reporting
- Educate client and internal teams on social media marketing best practice
- Conceptualize, build, and maintain a social media editorial calendar, which may include copywriting and light content creation
- Partner with designers, creative directors, and content strategists to create concepts for engaging posts
- Develop, implement, and track KPIs to measure performance against strategic goals, identify emerging trends, and provide insights about the drivers of performance
- Comfortable building and maintaining direct client relationships through status calls, advisory meetings, and any day-to-day contact
- Advanced understanding of key social media tools and best practices
- Identify emerging trends, tactics, and platforms; develop and circulate a perspective on how they can be leveraged to contribute to the achievement of our client's social goals
Want more jobs like this?
Get Media, PR, and Communications jobs delivered to your inbox every week.
Preferred Qualifications
- 7+ years of experience in a digital marketing environment
- Confidence to lead brand strategy around earned and owned social media
- Unquenchable curiosity and passion for social platforms and trends
- Robust hands-on experience with social and mobile marketing channels
- Examples of designing social monitoring strategy and how to apply and customize dependent on client
- Experience with social media crisis management
- Experience with paid and organic social media
- Global marketing experience is a plus
- Agency experience preferred
$93,000 - $125,000 a year
Individual pay is determined by many factors, including experience, relevant education or training, and organizational needs. The mid-range to maximum of the salary range is generally reserved for individuals who are highly experienced in the role.