WHAT YOU'LL DO
As a Senior Knowledge Analyst (SKA) In a Client Focused role within BCG's FI Practice Area, you will work in a growing global team, delivering value to clients via individual expertise and/or institutionalized knowledge assets (products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.). You will contribute on cases and proposals by contributing relevant analysis and insights and help case teams create strong impact for the client. While contributing to client cases, workshops and proposals, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions.
As a Client Focused Senior Knowledge Analyst, you will support commercialization efforts for the topic/sector working, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Knowledge Analyst, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise.
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YOU'RE GOOD AT
Solving client problems through formulating relevant research and/or analytical approaches in the areas of retail banking and retail payments
Leveraging your sound understanding of digital/online banking and digitalization in Australia to provide solutions to client issues
Communicating with case teams and clients team members, in a credible and confident way
Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working
Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas
Ability to navigate complexity and ambiguity
YOU BRING (EXPERIENCE & QUALIFICATIONS)
1-2+ years of consulting experience in retail banking with a focus on end-to-end digital transformation and digital banking; candidates with consulting experience strongly preferred
In lieu of consulting experience, 2+ years minimum industry experience required; 3-6+ years of industry experience strongly preferred
Bachelor's Degree required (advanced degree preferred)
Fluency in English
Strong business acumen and problem-solving capabilities
Strong written and verbal communication skills
As a Client Focus KT, you will work face to face with clients and with BCG Project Leaders, Associates and Consultants. In the period between cases, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers.
Our knowledge and research specialists collaborate with global colleagues across BCG to bring expertise and capabilities to the service of our clients. Our team is made up of a diverse pool of knowledge and research positions that allow us to pursue exciting, innovative research careers.
The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight.
BCG's Knowledge Team members have the opportunity to be staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PA's business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients.
Financial Institution Practice Area (FIPA) is one of the largest PAs in BCG and caters to large and mid-size FIs across the world. FIPA KT is ~40-member strong team catering to three segments - Banking, Payments/fintech, and Asset Managers across three regions. The team also works closely with regional topic leaders to help BCG develop a strong proposition in these areas.