WHAT YOU'LL DO
The Product Analyst will be a key member of the Staffing and More (SAM) team, our global staffing solution.
Work closely with Product Owner and key stakeholders from staffing to understand business needs and priorities, ensuring that the product backlog is well-defined and prioritized.
Act as a bridge between business stakeholders and product team, including development, testing, and UX/UI design facilitating communication and ensuring alignment on product goals and business needs.
Assist in refining user stories and acceptance criteria to ensure they are actionable, testable, and aligned with business objectives.
Work with a team of internal & external technical resources, as well as a cross-functional team including broader HR, Knowledge, Finance, and IT to define enhancements.
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Participate in hands-on functional enhancements activities as well as providing guidance and oversight of functional/technical activities to successfully execute projects related to BCG's HR applications.
Provide functional support, day to day operational activities, & working with squad to advocate and support end user requirements.
Proactively identify risks and dependencies, and work with stakeholders and other teams to mitigate them to ensure successful delivery.
Coordinate with change managers to communicate delivery updates and ensure smooth implementation of new features or changes.
YOU'RE GOOD AT
As the Product Analyst you will be tasked with working in a global environment with stakeholders, team members, and customers located throughout the world. As such you should have a go-getter attitude and be willing to work in a fast-paced environment. Successful product analyst has demonstrated a keen understanding of what our user base wants and is able to deliver on those actions with high quality results.
Collaborate with a diverse range of stakeholders to accurately capture requirements and further break it down in the form of epics, user stories etc.
Work closely with UI/UX team in the planning and design of application changes and coordinating on delivery and deployment processes.
Support requests from functional users and external partners as well as resolve/troubleshoot the other demands of our user-base that come in multiple forms, such as- tickets, emails, data requests, end user trainings, & through other ad-hoc mediums
Understanding the overall business vision for work being requested to help the Product Owner to prioritize work of highest value in each sprint.
Working with multicultural distributed agile team located in different time zones.
Attention to detail, strong problem solving and critical thinking. Ability to dive deeply into issues to assess root causes and create comprehensive solution.
Being intellectually curious and enjoy learning new skills and capabilities.
This role will have key responsibilities in continuous improvements, including data analysis, testing, system integrations and functional support of BCG's global staffing applications.
YOU BRING (EXPERIENCE & QUALIFICATIONS)
Bachelor's degree, with 5+ years' relevant experience, including a proven track record in influencing large cross-functional teams and solving complex problems for business functions with significant business impact.
Experience in the HR domain highly preferred but not required.
Experience working in Agile methodologies, particularly in the context of software development.
Strong analytical and problem-solving skills, with the ability to break down complex requirements into actionable tasks.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders.
Familiarity with tools such as Jira, Confluence, and other project management tools.
Ability to make informed decisions and provide guidance to team members based on business needs and priorities.
Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively.
Adaptability and flexibility to work in a fast-paced and dynamic environment.
Passion for technology and a customer-centric mindset, with a focus on delivering value to end users.
YOU'LL WORK WITH
This role is part of the Talent Management Product Team within the HR Product Portfolio and works closely with the Staffing Teams, Product Owner, and Change Manager. You will also work closely with other functional team including broader HR, Knowledge, and Finance to understand data flow and integrations.