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UX Writer II - China Tech

2 days ago Shanghai, China

About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We're the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

Key Job Responsibilities and Duties:

  • Write in a clear and concise way across online channels, platforms and end-to-end experiences to impact key business metrics
  • Send copy to Language Specialists with sufficient context (conceptual and visual) for translating your ideas to local audiences
  • Use qualitative and quantitative data, as well as key business metrics to measure the impact of your work and transform those insights into new iterations
  • Collaborate with other UX Writers to ensure messaging is aligned across all touchpoints, in line with our craft standards and guidelines
  • Work alongside Product Managers, UX Writers, Designers, Researchers, Developers and many others to develop and execute business strategy through your writing

Qualifications & Skills:

  • You have a minimum 3 years relevant experience in UX Writing - this includes past experience working in e-commerce or data-driven product teams
  • You have a native level fluency in English
  • You have a portfolio that demonstrates your UX writing experience
  • You're a passionate advocate for users, dedicated to the craft of writing and creating elegant user experiences
  • You write copy that is intuitive, futureproof and scalable
  • You are technically savvy, with an understanding of experimentation and deriving data and insights from quantitative and qualitative research
  • You have a can-do attitude and work well independently and in a team
  • You're self-driven and take ownership of your ideas to solve challenging problems in an evolving environment
  • You thrive on feedback, responding with creative thinking and iterations
  • You enjoy working with people of diverse backgrounds, cultures and disciplines
  • You are a strong communicator with an eye for detail
  • You are able to prioritise multiple projects and stakeholders

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Benefits & Perks - Global Impact, Personal Relevance:

Booking.com's Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:

  • Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
  • Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
  • Industry leading product discounts - up to ₠1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Inclusion at Booking.com:

Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

Take it from our Chief People Officer, Paulo Pisano: "At Booking.com, the diversity of our people doesn't just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It's a place where you can make your mark and have a real impact in travel and tech."

We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Application Process:

  • Let's go places together: How we Hire
  • Please apply with your English CV and link your portfolio or writing samples. Samples should include UX/product writing work specifying your role and clearly defining problems, solutions and your UX processes.
  • This role does not come with relocation assistance.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Client-provided location(s): Shanghai, China
Job ID: booking-20781
Employment Type: OTHER
Posted: 2025-09-03T18:34:59

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Fitness Subsidies
    • Dental Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Family Support Resources
    • Return-to-Work Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
    • Summer Fridays
  • Financial and Retirement

    • Pension
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Stock Purchase Program
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Work Visa Sponsorship
    • Learning and Development Stipend
    • Professional Coaching
    • Shadowing Opportunities
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Unconscious Bias Training