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Booking.com

Head of Global Payroll

London, United Kingdom

Head of Global Payroll

As the Head of Global Payroll, you are responsible for the design, deployment and governance of the global payroll operating model, strategy, service standards, key control environment and leadership of the global payroll team situated across Americas, EMEA and APAC regions.

You are fully accountable for the compliant execution of the end-to-end payroll operations in both in-house and outsourced payroll setups (in line with the established People Services standards), you own the Global Payroll KPI Methodology, governance and reporting, as well as the selection & management of third party payroll providers. You coach & develop the global team through ensuring strong capacity planning framework, deployment and alignment on regional level of the global strategy, roles & expectations. You also drive a talent & succession strategy providing clear and inspiring vision to the team in order to achieve the best results and attract & retain the best talent.

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You are the key global point of contact to various stakeholders and senior leadership across the People department and the business in relation to the end-to-end payroll process. The role drives alignment with senior business leaders on strategic priorities & dependencies affecting employee pay, operational execution and key control environment.

What we expect from you :
  • Innovate, Design, implement and maintain global payroll operating models, strategy, governance
  • Lead a team of 35 people (4 direct reports) spanning across 65 countries, 97 entities and 4 business units
  • Strong operational management across different time-zones, business units and large/diverse country footprint through inhouse or outsourced payroll
  • Continuous improvement and leveraging best in class solutions and technologies as needed to drive operational excellence
  • Vendor selection, governance, SLAs design & roll outs
  • SOX compliance
  • Managing payroll technology adoption (Workday, SAP/S4 HANA understanding & knowledge)
  • Change & Project Management, Escalation Management, HR operations
Experience & Skills:
  • 8+ Years managing end-to-end payroll process within a large organization (ideally SSC model)
  • 6+ Years of being in a leadership role managing large teams (including managing managers)
  • Proven track record of designing operating models & roll outs, managing stakeholders across various levels
  • Strong record of tech & vendor adoption and management
  • Experience in Leading HR Services (next to payroll) is an asset
  • Outstanding communication & storytelling skills
  • Excellent organisational skills, ability to prioritize and adapt in fast-pace/complex environment
  • Critical thinking & problem solving
  • Strong sense of ownership/accountability
  • Strong attention to detail/accuracy
  • Process design thinker




Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Pre- Employment Screening:

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Client-provided location(s): London, UK; Amsterdam, Netherlands; Manchester, UK
Job ID: booking-562949960686029
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Fitness Subsidies
    • Dental Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
    • Summer Fridays
  • Financial and Retirement

    • Pension
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Stock Purchase Program
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Work Visa Sponsorship
    • Learning and Development Stipend
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)