Group Product Manager - O2C / Payments /Billing, FinTech
About us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We're the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners and people, we can empower everyone to experience the world.
Our brand new FinTech business unit - with teams in Amsterdam, Bangalore, London and Shanghai - develops new products and drives innovation to help us continue removing financial friction from the travel process. That makes buying and selling travel-related products and services simpler for both travelers and partners.
The Financial Systems team provides technology expertise to the finance department and is responsible for SAP, HANA, and connected 3rd party systems at Booking.com. We want to change the way people work with SAP, by building a finance application platform that supports simplification of business processes, and empowers the finance community with better financial insights.
We run our SAP environment on HANA and in February 2016 we migrated to Simple Finance. In 2019 we started our journey to S4 HANA.
We are seeking a Group Product Manager to join FinSystems Payments and O2C area.
Role Overview
As a Group Product Manager at Booking.com, you will define product strategy and roadmap, lead a team of product managers across multiple closely coupled initiatives and individually contribute to execute key projects. You will translate business needs into product roadmaps that incorporate appropriate qualitative and quantitative research and stakeholder input. To be successful in this role, you will be passionate about insights drawn from data, able to craft a vision, and thrive in a fast-paced, collaborative environment.
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Key Job Responsibilities and Duties
- Influence decision-making at all levels of the company. You'll create product strategy and roadmaps that identify areas where improvement is needed; and capitalize on unmet opportunities, via actionable product initiatives
- Drive cross-functional team to set qualitative objectives and quantitative goals
- Drive a team of Product Managers to develop requirements, specifications, and work with engineering to deliver enhancements to our consumer experience
- Define success metrics for new initiatives and track them on a regular basis to ensure that all projects and existing functionality are moving towards our defined goals
- Automate as much as possible, and develop scalable processes in a high volume environment
- Responsible for cross track collaboration and strategic track support of strategic initiatives
Role Qualifications and Requirements
- 10+ years of proven experience in product management in the finance domain.
- A track record for shipping large-scale, successful software products - Order to Cash/ Payments/Billing/Tax within Enterprise systems (e.g. SAP ecosystem)
- Experience in managing in-house developments using open source technologies (in the finance domain - Preferred).
- 3+ years of people management experience, successfully managing and mentoring a team of product managers as direct reports
- Experience managing various types of resources, making trade-offs and prioritizing as if managing your own business. P&L experience a plus
- Excellent communication skills - Being able to communicate efficiently both strategic vision and specific details to various stakeholders, from senior leadership to individual project members. Being able to write clear and concise product requirements, status updates and product results
- Strong analytical skills - Able to interpret data and trends, diagnose problems, and recommend effective action plans to resolve issues
- Strong organizational and project management skills - Someone with responsibility to ensure multiple projects are completed in an appropriate and timely manner. Experience with agile methodologies is highly preferred
- Ability to thrive to work in a fast-paced, results driven environment with multiple responsibilities
Benefits & Perks - Global Impact, Personal Relevance
Booking.com's Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:
- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
- Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
- Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travelers worldwide;
- Working in a fast-paced and performance driven culture;
- Opportunity to utilize technical expertise, leadership capabilities and entrepreneurial spirit
- Promote and drive impactful and innovative engineering solutions
- Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation
- Need more flexibility in your work week? We are happy to consider part-time, and reduced working week opportunities* (min. 32 hours per week, subject to terms and conditions)
Inclusion at Booking.com:
Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.
Take it from our Chief People Officer, Paulo Pisano: "At Booking.com, the diversity of our people doesn't just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It's a place where you can make your mark and have a real impact in travel and tech."
We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Application Process:
- Let's go places together: How we Hire
- This role does not come with relocation assistance
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Fitness Subsidies
- Dental Insurance
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Adoption Leave
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Family Support Resources
- Return-to-Work Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Snacks
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
- Summer Fridays
Financial and Retirement
- Pension
- Company Equity
- Performance Bonus
- Relocation Assistance
- Stock Purchase Program
Professional Development
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Work Visa Sponsorship
- Learning and Development Stipend
- Professional Coaching
- Shadowing Opportunities
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Unconscious Bias Training