Credit Controller - 7 month FTC
Amsterdam
We are looking for a Credit Controller fluent both written and spoken in Classic Arabic/ French and English. You'll join our dynamic, pleasant and international work environment based in Amsterdam to support on a 7 month contract working with our middle eastern clientele.
We offer a dynamic, motivating and sophisticated work environment. A culture that is open, innovative and performance orientated. Our scale and scope, commitment to people and high standards of integrity make Booking.com a great place to work. If you would like to be part of our team, if you think you can make a difference, have a closer look at this job opening.
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The role: As a Credit Controller you manage a portfolio of accounts. In this role you will be responsible for the Middle Eastern market. You will ensure that invoices are paid in accordance with the agreed payment terms and that queries are resolved efficiently; through the development of sound working relationships both internally and externally.
Responsibilities
- Contact customers regarding overdue accounts to settle balances immediately in full;
- Monitor overdue debtors, identify and action significant collection risk issues and minimize overall DSO;
- Communicate proactively and clearly with internal and external customers on significant issues to indicate progress and to resolve issues;
- Ensure that allocation issues are handled satisfactorily by working closely with the Accounts Receivable Team;
- Actively note and document customer payment issues and communications;
- Be proactive in increasing the number of accounts that pay by Direct Debit, where available;
- Perform in accordance with business policy and procedures;
- Handle ad hoc issues and projects, whenever required
- Previous experience of collections or Credit Control is a plus;
- Fluent level Arabic/French and English speaker;
- Excellent communication & interpersonal skills (in all levels of business);
- Strong negotiating skills - Able to negotiate assertively when required;
- Strong organizational and time management skills;
- Analytical - ability to identify risks;
- Ability to work independently as well as in a team - Strong team player;
- Proficient in Excel;
- Knowledge of SAP is a plus.
Please note, we only consider local candidates who are already based in the Netherlands.
#ThinkInclusion : Diversity, Equity and Inclusion at Booking.com
Diversity, Equity and Inclusion (DEI) have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: "At Booking.com, the diversity of our people doesn't just create a unique workplace, it also creates a better and more inclusive travel experience for everyone.
We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the interview process. Please contact us to request adjustments.
Pre- Employment Screening:
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.