Account Executive - Phuket

As an Account Executive your main task will be to lead a portfolio of partners, providing them with the commercial advice to increase their performance growth and business success. The main objective of the Account Executive is to drive basic commercial advice to partners in their portfolio. Evaluates the performance characteristics of a partner, and prioritizes and handles the performance of a portfolio of accounts to an expected business value.

Proactively contacts partners, providing them with analysis, growth opportunities, feedback and informing and advising them about new products and services

Proactively contacts partners, providing them with guidance on analysis, growth opportunities, feedback, sharing with them about new products and services

• Pro-active communication with partners in the region by telephone and by internal messaging to assist with the development of Booking.com's business.
• Responsible for a portfolio of partners, the first point of contact, answering questions and following up when needed
• Responsible for maintaining a stable relationship with the accommodation partners (i.e. frequent performance calls and contact to ensure they offer our customers the best availability and competitive pricing) at property level
• Be knowledgeable on Booking.com's products so that their benefits and usage can be explained to Partners
• Identify opportunities for partners that will help improve Booking.com's business by using its internal segmentation to prioritise
• Identify new potential partner leads and pass leads on for further follow up
• Responsible for taking Customer Service escalations which relate to their led portfolio and solving these in the most efficient manner for the business, partner and customer
• Support the organization of events, such as workshops and webinars, for partners. Also encouraged to attend and participate in the partner events for their managed portfolio

• Solution oriented, engaging and results driven
• Strong work ethic; self-directed and resourceful
• Ability to prioritise own workload and efficiently lead their time
• Ability to influence partners over the phone to implement suggestions
• Accurate, Detailed and ability to be analytical
• Proficient in English and Thai
• Phenomenal teammate, motivated with a positive demeanor
• Business focused

• Booking.com's Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards are striven to make it easier for you to experience all that life has to offer-all the messy, beautiful, and joyful bits-on your terms. So you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits.

• Directly linked to our mission to make it easier for everyone to experience the world, Inclusion, Diversity, Belonging, Wellbeing and Volunteering (IDBWV) have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.
• Take it from our Chief People Officer, Paulo Pisano: "At Booking.com, the diversity of our people doesn't just build an outstanding workplace, it also builds a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It's a place where you can make your mark and have a real impact in travel and tech."