Overview
Intermediate Representative, Cash Processing/Funds Transfer
Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.
With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.
Want more jobs like this?
Get Business Operations jobs in Pune, India delivered to your inbox every week.
We're seeking a future team member for the role of Intermediate Representative, Cash Processing/Funds Transfer to join our Global Payments and Treasury Service Operations team. This role is located in Chennai, Tamil Nadu- HYBRID.
In this role, you'll make an impact in the following ways:
- Serves as a team supervisor/work leader for the day-to-day operations for a small team of Cash Processing support staff.
- Guides the team and ensures processing deadlines are met.
- Performs day-to-day work when necessary.
- Allocates customers work to small team of staff and monitors workflow to maximize productivity and quality to meet deadlines and daily goals.
- Reviews and approves work conducted by lower-level staff.
- Researches and resolves escalated complex client inquiries received by phone and email.
- Leverages a strong understanding of the Cash Processing protocols and equipment.
- Monitors equipment to ensure maintenance and upkeep is current to provide maximum usage.
- Communicates with large and/or complex clients to discuss low risk pay or no pay decisions and performs adjustments.
- Performs leadership duties for a small team, such as workflow execution, assisting junior staff, quality control activities and other senior operator duties as assigned.
- Completes all reports as required accurately and on time.
- No direct reports. Provides guidance to less experienced Cash Processing associates as needed.
- Responsible for the quality and completion of own work.
- Indepth knowledge of Swift Formatting, Clearing channels, end to end flow of payments and credits
- Well versed with domestic, international payments, Nostro. Knowledge of market exceptions preferable.
- Ensure that time sensitive cash wires are released in accordance with global currency cutoff periods.
- Bachelor's degree preferred
- Experience in investment banking is preferred
- Exp- 1-3 yrs. preferred
- Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
- Bloomberg's Gender Equality Index (GEI)
- Best Places to Work for Disability Inclusion , Disability: IN - 100% score
- 100 Best Workplaces for Innovators, Fast Company
- Human Rights Campaign Foundation, 100% score Corporate Equality Index
- CDP's Climate Change 'A List'
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.