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BNY Mellon

Digital Program Manager

Pittsburgh, PA


Who we are

Established in 1784, BNY Mellon is America's oldest bank and the first company listed on the New York Stock Exchange (NYSE: BK). Today, BNY Mellon powers capital markets around the world through comprehensive solutions that help clients manage and service their financial assets throughout the investment life cycle. BNY Mellon had $46.6 trillion in assets under custody and/or administration and $1.9 trillion in assets under management as of March 31, 2023. BNY Mellon has been named among Fortune's World's Most Admired Companies and Fast Company's Best Workplaces for Innovators. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation. Additional information is available on . Follow us on LinkedIn or visit our Newsroom for the latest company news.

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BNY Mellon Marketing & Communications

It's an exciting time to join the BNY Mellon Marketing & Communications team. Our team is focused on delivering brand recognition, growth, increased client loyalty and employee engagement. We are a world-class, integrated marketing and communications organization, aligned around the needs our clients and the industry.

Role description and opportunities

Our Digital and Demand Generation team is seeking a Digital Program Manager willing to roll up their sleeves and help engineer our digital transformation. In this role, you will work closely with our lines of business and across marketing to drive successful outcomes. We're looking for a team player who works well across small groups with great communication and presentation skills. If you're looking to contribute to optimizing return on marketing investment by establishing and promoting successful processes, this role has your name all over it!

Key responsibilities include the following
  • Drive complex and cross-functional programs involving multiple stakeholders toward successful outcomes
  • Understand partner area business strategies, goals, products and roadmaps
  • Manage relationships with internal business and technology partners
  • Facilitate new work requests with stakeholders to effectively define and prioritize successful demand generation outcomes
  • Experience managing and onboarding multiple agencies, production partners and vendors
  • Experience tracking and reporting on budget across multiple channels, ensuring investment maps to business priorities and production realities
  • Own documentation and knowledge management, publish clear process guidelines and curate/facilitate training where necessary
  • Facilitate, track and report on delivery performance and resource capacity
  • Establish and promote team rituals that facilitate healthy collaboration, quality deliverables and workflow efficiencies
  • Stay abreast of the latest developments and best practices in agile program management, get buy-in for recommendations, and own adoption
  • Develop lightweight, repeatable processes, workflows and content templates that keep the team nimble and successful in a culture that values moving fast and iterating quickly
  • Roll up your sleeves, dive into the details, and get things done
  • Cultivate strong relationships with leadership across the enterprise
  • Foster a positive, collaborative, and inclusive team culture
  • Work cross-functionally and privilege outcomes over ego in all interactions
A successful candidate should ideally have these qualifications
  • 5+ years in program management, project management or strategy/operations
  • Excellent presentation skills
  • Deadline and detail-oriented, with the ability to switch gears quickly
  • Strong critical thinking skills
  • Superb written and verbal communication
  • Strong MS Office skills
  • Great to have previous experience in digital design or other related fields desired; PMP or Agile Scrum certification fantastic but not required; Jira and/or Confluence experience ; Adobe Experience Manager experience; Figma experience
Employer Description:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

EEO Statement:

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

Client-provided location(s): Pittsburgh, PA, USA
Job ID: BNY_Mellon-43460
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Performance Bonus
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program