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BNY Mellon

Client Service & Business Support Associate - BNY Mellon Investment Management

Seoul, South Korea


BNY Mellon Investment Management is one of the world's largest asset managers, with US$1.8 trillion in assets under management as of September 30, 2022. We currently have presence in 9 locations in Asia-Pacific, namely Hong Kong, Mumbai, Pune, Seoul, Shanghai, Singapore, Sydney, Taipei and Tokyo.

Through an investor-first approach, BNY Mellon Investment Management brings to clients the best of both worlds: specialist expertise from seven investment firms offering solutions across every major asset class, backed by the strength, stability, and global presence of BNY Mellon. We believe the right results begin by being relevant to every client, whether that is engaging the way they want, offering diversified strategies, or providing advice and quality insights for better informed decisions.

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We believe this is how investing should be and we are looking for talent to help us deliver on our promise.

We are looking for a Client Service Associate & Business Support Analyst to support BNY Mellon I M Korea with its objective of enhancing Korean clients' investment experience with the broader BNY Mellon Investment Management Group . The role will mainly support the Client Service Manager and Head of business team to onboard and retain clients, as well as manage business and office administration duties . Day-to-day scope will include supporting regular client deliverables, handling office management work, and generally supporting the IM Korea business and its initiatives.

  • Accurately and efficiently execute on regular client service deliverables
  • Support the Client Service Manager to m aintain accurate and complete documentary evidence of client communication and record
  • Provide support on AML related work for client onboarding and ongoing due diligence and monitoring
  • Support internal business reporting (AUM, accounts) to regional finance and risk teams
  • Assist with any translation work relating to prospective and existing clients.
  • Support local compliance to accurately manage monthly and quarterly FSS financial reporting
  • Facilitate regular finance related tasks, including AP vendor payment and IMK account management
  • Take ownership of general office administration work for IM Korea.
  • Have a strong sense of integrity, behaving consistenly with expressed values and ethical principles of the firm
  • Focus on specific goals, and demonstrate a sense of personal accountability and urgency for achieving results
  • Foster a sense of teamwork, proactively assisting others in a small team environment when needed/ required
  • Have the desire to contribute to and grow with the organization through a variety of developmental assignments (the naure of which will be based on available opportunities and actual performance in the current role)
  • Make a strong commitment to BNYM IM's culture, values and approach
  • Min 2-6 years work experience, preferably in financial services or related industry
  • A high level of spoken and written communication skills in English and Korean
  • Good analytical problem-solving abilities and eagerness to openly communicate with manager and wider team on day-to-day tasks
  • A team player able to excecute under pressure and adapt to various tasks
  • A sound understanding of the industry and the company's products and services, w illingness to learn and adapt quickly. An industry relevant qualification is preferred
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Employer Description:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

Client-provided location(s): Seoul, South Korea
Job ID: BNY_Mellon-41620
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Performance Bonus
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program