Overview
"Works with external clients to resolve day-to-day issues and direct them to appropriate resources at BNY Mellon. Supports clients in addressing operational and technical questions or issues and ensuring requests are executed. Applies problem solving skills based on precedence and experience. Uses communication skills to deliver high quality service to a specialized client base.Provides analytical support and prepares drafts of standard and ad hoc reports for assigned area.Monitors client inquiries and escalates non-routine or complex issues to the appropriate team member, as needed.Builds knowledge of technology tools used to conduct analyses; applies techniques such as querying and macro development to extract data for populating models.US: Bachelor's degree from a four-year program. Data Science, Operations Management, Statistics, Engineering, Analytics, Business and Finance academic backgrounds a plus.Minimum cumulative GPA of 3.2 or better. UK and Ireland: Preferred subjects: Data Science, Operations Management, Statistics, Engineering, Analytics, Business and Finance or other related field. Minimum Bachelor's degree at 2:1 or better.No previous experience required. Should not require sponsorship for employment visa status, now or in the future, in the region where they apply. A strong candidate possesses:- Intellectual curiosity and self-motivation- Creativity and problem solving skills- A commitment to excellence- Drive to innovate- Excellent oral and written communication and interpersonal skills- A strong sense of teamwork- Leadership skills- An understanding and measurement of risk culture- Technical skills (e.g., R, Python, SQL, Data Analysis) a plus". BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
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Location: Dublin
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Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.