Content Relationship Manager - ID Services FIGI/Symbology

Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies and we implement technology solutions to enhance our systems, products and processes - all while providing platinum customer support to our clients.

Our Team:

Our team supports Open Symbology and drives efforts to contribute to universal and standard systems for instrument identification. This includes Bloomberg's responsibilities as a Registration Authority and Certified Provider for the Financial Instrument Global Identifier (FIGI), which is currently a standard of the Object Management Group and the American National Standards Institute. We are also an accredited Local Operating Unit (LOU) of the Global LEI System (GLEIS) authorized to create, assign and maintain LEIs, which are increasingly being used by regulators Identifiers which are crucial to the financial industry and gaining market acceptance of the FIGI and Open Symbology is a major initiative for our data.

• Become a subject matter expert on the FIGI and LEI
• Provide outstanding customer service by handling client requests generated through our FIGI and LEI platforms and assist with client mappings as needed
• Build strong collaborative relationships with clients and within the industry to understand where FIGI can play a part in client workflows and/or fit within industry requirements
• Partner closely with internal partners to better understand our clients' data needs or trends and identify any potential gaps where FIGI can help provide a solution
• Quality check our FIGI data to ensure outstanding data coverage and quality
• Stay informed about the financial markets to spot trends, look for new opportunities and establish credibility with our clients by understanding their business
• Engage in self-development to maintain and improve knowledge of the Bloomberg system, which constantly evolves as new data and analytical tools are added

• 5+ years of relevant work experience in data management, client service, sales support, or marketing
• Excellent written and verbal communication and customer service skills, with the ability to initiate, develop and manage relationships with market players
• Strong understanding of the markets, countries, and industry covered, as well as financial instruments across asset classes
• Strong understanding of our customers' workflows and data needs to ensure our offering is fit-for-purpose
• Strong ability in proactively researching and seeking out meaningful industry engagements to attract new relationships that will enable better brand recognition for the FIGI and Open Symbology
• Strong project management and presentation skills, and experience working with tight deadlines
• Willingness to travel within the region

• An understanding of market identifiers and their function within the financial industry
• An established network within the financial industry, including relationships with regulators and government agencies
• Knowledge of F&O products and derivatives
• Familiarity of data visualization tools, specifically QlikSense
• Knowledge of web technologies such as Python, NodeJS, JavaScript, JSON, and HTML a plus
• Solid understanding of Excel and sophisticated spreadsheet techniques