Description
About this role
Team Overview
The Telecommunication Expense Management team manages data/voice circuits, telephone services and mobile wireless operations globally inclusive of our Aladdin clients. They also manage the invoice and expense management associated with all our Telco vendors. This includes oversight of payment to all our carriers. They manage a budget of over $40 million. The team is responsible for management of the inventory of all telecom services. The team's partners include Networking, UCC, Finance, SVM and CTS. Deliverables include both BAU and projects.
Role Responsibility:
- Telecommunication expense management (working closely with our Telecom Expense Management partner, Tangoe)
- Strategic and tactical management of mobility operations with our carrier relationships in EMEA, inclusive of the UK Vodafone BAU activities
- Actively handle mobile carrier relationships in EMEA. There are 4,000 mobile lines in the UK and 6,000+ in EMEA. This role includes leading corporate mobile services for our employees by provisioning new and upgraded devices as well as handling disconnection of services
- Delivering a high level of quality service in a fiscally sound model whilst adhering to corporate policies patiently. BAU management in the UK office and liaison responsibilities with the balance of the EMEA office contacts per location
- Liaison with Tangoe to move as many EMEA office locations over to a Tangoe provisioning model to redirect BAU provisioning to our 3rd party partner vs a local staff member in country. (In some cases, an Office Manager, Deskside, Facilities personnel or combination depending upon location).
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Job Skill Requirements:
- Good written and verbal communication
- Organization skills
- Ability to multi-task
- 2+ years background in the wireless mobility area
- Budget management
- Client Relationship Skills
- Database Management
- Matrix Management
- Vendor Management
- Inventory Management
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.