Description
About this role
The Insight General Partner (GP) Practice is seeking an engagement manager with a financial background to work closely with our (GP) clients and partners. The GP Engagement Manager will be responsible for building and managing relationships with GPs to enable stronger service delivery to clients globally. In developing these partnerships, the GPEM will also ensure broad awareness of our products within the industry.
In this role, you will:
- Gain detailed knowledge of the Alternative Asset industry and become proficient in the Insight product and service offering;
- Onboard new GP partners in collaboration with our broader Account Management function and other IDS teams;
- Work with GP data contributors and clients to build positive relationships at various levels within their organizations through consistent communication, expectations management, and exceptional client service;
- Analyze data to systematically increase data completeness and reduce delivery timelines as well as identifying ways to deliver better quality services to clients
- Through engagement, incentivize and seek opportunities to commercialize through identifying potential business development opportunities.
- Communicate with Head of GP Relations, Client Success and other Insight team members on all matters which are necessary for successful quarterly data collection campaigns and to support development of internal technology as applicable;
- Collect client/partner feedback on the service and product and take necessary actions, including raising issues that impact service delivery;
- Nurture strong internal relationships within eFront, Aladdin, and the wider BlackRock organization globally, in support of GPs and clients;
- Ensure quality assurance of product deployments, collaborating closely with technology teams to identify and resolve product bugs and enhancements;
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Experience Required
- Educated to a minimum degree level in Finance, Economics, or Technology-related fields, with strong English language skills
- Demonstrable interest in Financial Markets with knowledge of Alternative Assets being advantageous
- Ability to work independently in a fast-paced environment and support a global business with flexible working hours.
- Ability to multi-task and reprioritize activities daily
- Excellent presentation skills, energetic and dynamic personality
- Advanced MS Office knowledge (especially Excel)
- Previous experience in a financial technology firm working in sales or relationship management or in an investment firm in data management being a plus
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.