Aladdin Client Engagement, Relationship Manager, Associate

About this role

Private Markets Relationship Manager, Aladdin Client Engagement, Associate

BlackRock's Aladdin Business supports the investment process through the development, deployment and support of our enterprise investment management platform (Aladdin®), which is utilized by executives, portfolio management, risk management and operations teams. The Aladdin Business provides strategic advisory and enterprise investment system services for our clients. eFront® is our Private Markets suite of tools purpose built for teams investing in alternatives asset classes. Our diverse private markets client base is made up of external institutional asset managers, pensions, insurance companies, general partners, asset servicers and governments around the world. Aladdin is the natural evolution of our long-standing investment in developing sophisticated and highly integrated analytics and systems for managing money.

Aladdin Client Engagement is part of the Aladdin Business focused on maximizing the value of the Aladdin product through engagement and education and working closely with clients to be their trusted consultant, problem solver, and business partner. The Private Markets Relationship Manager is a key point of contact and are charged with driving, deepening and growing eFront relationships over time through product, and industry knowledge. This client facing role is highly focused on understanding the needs and evolving priorities of client organisations to optimize the value we can bring to our clients by leveraging the capabilities of the entire Aladdin Business.

Are you a highly motivated professional interested in building a career in Financial Technology? Do you want to be part of a team that shapes and improves our client's investment processes? Can you deliver in a fast-paced environment and demonstrate resilience in the face of challenges? If this sounds like you, then join the Aladdin® business.

Key responsibilities include:

• Own relationships with client teams and help them use eFront to achieve their firm's goals

• Understand the client's business challenges and provide impactful solutions, combining investment lifecycle expertise with your knowledge of private markets and our product suite

• Ensure client feedback on product is communicated to the Product Managers and is tracked through successful development and deployment.

• Partner with the client, as well as Aladdin Product Managers to support client's development needs

• Assist clients in leveraging eFront to its fullest across the entire investment lifecycle and drive adoption across client teams

• Keep updated on regulatory and operational industry trends to help your clients stay ahead of changing times

• Support Client Engagement leads with building and maintaining C-suite relationships

• Engage with clients to define key strategic and tactical initiatives, leveraging your internal network to oversee and execute cross-functional project solutions

• Help Client Engagement leads with harvesting and onboarding additional client business by coordinating across product, sales and implementation teams

• Lead internal stakeholders discussions to guide and align priorities by bringing the voice of the client to the table

• 2+ years of work experience in financial services or consulting, OR graduate level degree

• Undergraduate degree in Computer Science, Computer Engineer, Economics, Accounting, Finance is preferred

• Strong interest in FinTech and the Financial Institutions (Banks and Insurance companies) and/or Asset Management

• Familiarity with private markets, the investment lifecycle and their workflows is strongly preferred

• Working understanding of equity, fixed income and derivative markets and their operational workflows is a plus

• Outstanding communication and the ability to present complex concepts simply and clearly to varying audiences

• Must have past demonstration of strong project management and leadership skills, and the ability to deliver large complex projects

• Prior experience in sales, eFront, or other private markets financial technology is a plus

• CFA, FRM, CIMA, or CAIA certification