Black Mountain

Business Analyst

3+ months agoKyiv, Ukraine

WHO WE ARE

We are Allvue Systems, a rapidly growing software company formed by the merger of AltaReturn and Black Mountain. Allvue has over 500 employees in offices throughout North America and Europe. We are the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We’re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals.  Define your own future with Allvue Systems!

WHAT WE VALUE

  • Intelligent individuals looking to apply themselves creatively
  • People who are comfortable speaking up, sharing ideas and driving change
  • Energetic and passionate teammates looking for more than just a job to pay the bills
  • Hard-working individuals who habitually do more than asked

WHAT WE NEED

  • Experience working for a software provider in support, implementations, product, or engineering
  • Experience with Everest Platform preferred but not essential
  • Strong technical understanding and ability to distinguish between platform features and configuration which can be changed by system set up via interface or SQL code.
  • Excellent problem-solving abilities
  • Strong communication skills (written & verbal)
  • Great teamwork skills
  • Well-rounded personality
  • Enthusiasm for technology and finance
  • A degree from a 4-year university
  • Someone who thrives in a fast-moving environment and can successfully manage multiple competing priorities

YOUR RESPONSIBILITIES

  • Acknowledge and identify incoming product enhancement requests and reported defects
  • Manage communication of resolution timeline and work with product owner to escalate high priority requests
  • Perform defect triage ensuring that defects can be reproduced in the system and documenting steps to reproduce
  • Collaborate with technical analysts and engineers to answer product questions from other teams within the organization (support, professional services, etc).

WHAT WE OFFER

  • Fun, fast-paced work environment
  • Constantly evolving, cutting edge technology
  • The ability to make a significant impact immediately upon jumping in
  • An opportunity to work with some of the best firms and the best people in the financial industry
  • The ability to create change in the product we sell, by using the very same solution (in a very different way) to perform your daily job
  • Numerous team building activities to promote collaboration
  • Unlimited Annual Leave

Allvue Systems provides equal employment opportunities (EEO) for all employees and applicants for employment. We recognize the real value of bringing people together from diverse backgrounds, experiences and perspectives - we don’t just accept difference, we celebrate and support it. We are committed to advancing these efforts through our strategies to hire, promote, create and support a diverse and inclusive environment throughout our workforce and workplace. It is our policy to prohibit discrimination and harassment of any type without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law. In addition,  Allvue will provide reasonable accommodations for qualified individuals with disabilities.

Job ID: 5004427002