Senior Director, Talent Development & Engagement

Get to Know Us:

It's fun to work in a company where people truly believe in what they're doing!

At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.

Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.

Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.

• Manage talent development and engagement team

• Consult with senior management and function leaders regarding talent development and engagement needs

• Partner with People team and other key stakeholders in the organization to develop and promote organizational change and learning initiatives

• Manage vendor relationships to produce quality outcomes and ROI

• Leverage data driven decision making and research to identify trends and make recommendations for improvement in learning, talent, and engagement processes

• Support organizational transformation initiatives, helping teams navigate change and evolve in a fast-paced, growing environment

• Own the Learning & Development strategy, roadmap, goals, execution and measurement to implement dynamic and innovative learning systems that are integral to the success of our organization.

• Define and develop a scalable, progressive strategy for learning and development tied to business objectives

• Oversee the design, development, delivery, and management of high impact Professional Development, Management Development, Career Development, and Leadership Development programs and offerings.

• Create and offer a variety of development solutions including instructor-led courses, e-learning modules, assessments, coaching, and mentorship, incorporating a blended approach to delivery

• Creatively develop and implement effective methods to enhance performance and provide growth opportunities to all BlackLiners.

• Facilitate innovative and dynamic training sessions to individuals and groups of varying seniority

• Assess overall corporate and leadership learning needs to drive training initiatives

• Lead and execute development programs for high potential employees, including emerging leaders

• Lead the Employee Engagement efforts, including administration of all lifecycle surveys (onboarding, exit, pulse and annual employee experience)

• Analyze results from employee surveys and develops communications to share results within People team, executives, and other stakeholders, as necessary

• Collaborate with the business and People team leadership to design effective response programs to employee feedback

• Partner with the corporate communications team to further embed BlackLine's culture through ongoing employee communications

• Drive engagement through learning and development programs

• Lead the Performance Management program philosophy, process, and supporting resources for goal setting, quarterly check-ins, ongoing feedback, and year-end reviews.

• Conduct annual talent review and succession planning process to assess talent development needs, gaps, strengths and talent risk within the organization

• Deliver a scalable individual development plan process that encourages a growth mindset and continuous skill and competency development

• Design a career path framework that supports individuals with personal and professional development options consistent with his/her talents and interests

• Bachelor's degree in Education, Instructional Design, Business Administration or a related field, MBA preferred
• A minimum of 12 years corporate experience; an equivalent combination of relevant education and experience may be considered
• Must possess a minimum of 5 years progressively responsible experience as a leader of a talent development team and corporate initiatives
• Demonstrated knowledge and expertise in adult learning principals, delivery methodology and instructional design of corporate training programs
• Organizational and time management skills to prioritize workloads to meet time sensitive deadlines required
• Strong business acumen, capable of translating business goals to learning and development strategies and initiatives
• Prior experience with curriculum design, development delivery, facilitation, and maintenance of company-wide programs
• Demonstrated experience with LMS systems; specifically, site administration, building of content and developing curriculum
• Knowledge of high performing team building, coaching and leadership
• Strong leadership and teaching/facilitation ability
• Detail-oriented with strong organizational and project management skills, able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently
• Ability to manage relationships with both internal and external customers
• Ability to work effectively under pressure and within a collaborative team-oriented environment using sound judgment in decision-making
• Excellent communication skills both oral and written
• Proficiency with Microsoft Office products (Excel, PowerPoint, and Word)
• Proven ability in creating effective training materials
• Excellent interpersonal skills
• Organization, initiative, and self-motivation
• Professionalism, integrity, and the ability to comply with strict policy, work in a highly regulated environment and maintain confidential information and data
• Negotiating capabilities and influencing senior level leaders regarding matters of significance to the organization
• Proficiency at creating and communicating a clear vision among team members
• Ability to align resources and activities to achieve functional area and/or organizational goals
• Ability to travel up to 25% or as needed

• Prefer experience or certification with programs like DISC, Emotional Intelligence, Coaching, and Situational Leadership

• A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
• A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.