Working At Bitso
We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.
To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.
Your Purpose
We seek a highly motivated and experienced Product Manager to lead our fraud prevention and account security initiatives. This pivotal role involves developing and implementing cutting-edge solutions to protect our users from fraudulent activities and enhance the security of their accounts. As a guardian of our users' trust and safety, you will be crucial in ensuring our platform remains secure and ahead of potential threats.
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Reports To
Group Product Manager
Who You Are
- Bachelor's degree in Computer Science, Information Security, Business, or related field.
- 2+ years of product management experience, preferably in fraud prevention, cybersecurity, or related areas within the financial services or crypto industry.
- Strong understanding of fraud prevention methodologies, digital security technologies, and cryptocurrency-related security challenges.
- Proven ability to lead cross-functional teams and drive project completion under tight deadlines.
- Exceptional analytical and problem-solving skills, with a data-driven approach to decision-making.
- Excellent communication and stakeholder management skills.
- Passion for cryptocurrency and commitment to user security.
- Sufficient IT knowledge to work with developers and other team roles.
- Excellent written and verbal communication skills in English and Spanish to collaborate with business and technical areas.
- High capacity to solve and analyze problems with attention to detail.
- High level of responsibility and ability to work autonomously and independently.
- Experience working with agile development practices.
- Comfortable in a fast-paced growth environment.
- Strategy Development: Work with the fraud and account security business teams to craft and execute a comprehensive product strategy for fraud prevention and account security aligned with the company's objectives and user needs.
- Product Ownership: Take full ownership of fraud prevention and account security projects from ideation through launch, including defining project scope, goals, and deliverables.
- Cross-functional Leadership: Collaborate with engineering, data science, UX/UI, legal, fraud, cybersec, infosec and compliance teams to develop and implement effective security measures.
- Market and User Research: Conduct in-depth market research and user analysis to identify emerging fraud trends and user security needs.
- Data-Driven Decision Making: Utilize data analytics to inform decisions, monitor product performance, and iterate on security features.
- Stakeholder Management: Communicate effectively with all levels of the organization and external partners to ensure alignment and buy-in on fraud prevention strategies.
- Compliance and Risk Management: Ensure all fraud prevention and account security measures comply with regulatory requirements and best practices.
Who We Are
With over 7 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we're committed to making it useful by providing equal access to safe and intuitive financial products.
We are here to make a lasting impact on our customer's lives and we do so by embracing our core values:
- Be Human: we delight our customers through great products, deep care and true empathy. We are humble and we take pride in understanding the views of others to help us see the full picture.
- Drive Change: we're fearless pioneers committed to unlocking the crypto revolution for humanity. We move fast, take risks and work together to drive lasting impact.
- Choose Bold Honesty: we seek the truth, especially when it's uncomfortable, in our teams, products and business reality because that will uncover where we need to focus.
- Be An Owner: our sense of urgency makes us have a bias towards action, where we prioritize exceptionally and are wise in allocating our time to ensure we always deliver creative and innovative results.
Compensation & Benefits
At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.
So for those willing to commit, adapt and pioneer the most important change of the century we offer:
- Me Time program, including unlimited paid time off.
- Remote-first work environment.
- Employee Stock Option program.
- Zero trading fees through our Bitso app.
- Extended Family Leave policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
- Premium health, dental and life insurances in Mexico, Brazil and Argentina.
- Volunteering days.
- Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more.
- These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
- This role is expected to work remotely.
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