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Sr. Manager, Applications Services Lead, Commercial Medical IT

AT Biogen
Biogen

Sr. Manager, Applications Services Lead, Commercial Medical IT

Research Triangle Park, NC

About This Role:
As the Senior Manager, Application Services Lead, you will play a pivotal role within our Global Commercial and Medical IT (GCM IT) team, bridging the gap between technical development and business stakeholders. In this role, you will understand business needs, develop technical designs, and use data analysis to guide stakeholders and deliver solutions that deliver value across the organization. You will lead the technical delivery of solutions, ensuring alignment with best practices and regulatory compliance while guiding teams to implement configurations effectively. With hands-on expertise in Veeva Vault technologies, such as Promomats and Medcomms, you will deliver impactful solutions for the life sciences industry to drive better patient outcomes.

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This role is part of a global team and offers an exciting opportunity to collaborate across functions and make a meaningful difference in healthcare technology. Will consider remote applicants, preference is RTP-hybrid based role.

What You'll Do:

  • Work with business stakeholders to define business/system requirements and translate specifications into configurations and customizations in Veeva Vault technologies while adhering to best practices ensuring built-in quality and contribution to CI/CD pipelines
  • Direct a team in the design, development, testing, and delivery of high-value Veeva Platform solutions including
  • Coordinate with stakeholders and cross-functional technical teams to achieve defined outcomes and foster collaboration.
  • Create and maintain solution architecture documentation, models, and Architecture Review Board materials.
  • Drive continuous improvement of technology tools and platforms within the Global Commercial and Medical IT landscape.

Who You Are:
You are passionate about using technology to solve business problems and make a meaningful impact on patient outcomes. You excel at collaborating with cross-functional teams and engaging with stakeholders to create innovative solutions. Your strong communication skills, combined with your ability to build relationships, make you an effective influencer. You bring a balance of technical expertise and a keen understanding of business needs, all while maintaining a results-driven mindset.

Required Skills:

  • Bachelor's degree in Computer Science, Management Information Systems, Business Management, or equivalent experience.
  • 7+ years of relevant business technology experience, including 4+ years of hands-on delivery experience with Veeva Vault technologies (Promomats, Medcomms).
  • Expertise in the life sciences industry, including knowledge of MLR processes.
  • Certifications in Veeva Vault technologies.
  • Experience with Agile methodology.

Preferred Skills:

  • PMP certification.
  • Familiarity with SAFe methodology.
  • Knowledge of REST API integration patterns.

Job Level: Management

Additional Information

The base compensation range for this role is: $131,000.00-$175,000.00

Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.

In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees' and their families physical, financial, emotional, and social well-being; including, but not limited to:

  • Medical, Dental, Vision, & Life insurances
  • Fitness & Wellness programs including a fitness reimbursement
  • Short- and Long-Term Disability insurance
  • A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
  • Up to 12 company paid holidays + 3 paid days off for Personal Significance
  • 80 hours of sick time per calendar year
  • Paid Maternity and Parental Leave benefit
  • 401(k) program participation with company matched contributions
  • Employee stock purchase plan
  • Tuition reimbursement of up to $10,000 per calendar year
  • Employee Resource Groups participation

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.

Client-provided location(s): Research Triangle Park, Durham, NC, USA
Job ID: Biogen-REQ21103
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • On-Site Gym
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Mental Health Benefits
    • Fitness Subsidies
    • HSA With Employer Contribution
  • Parental Benefits

    • On-site/Nearby Childcare
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
  • Work Flexibility

    • Remote Work Opportunities
    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Sabbatical
    • Volunteer Time Off
    • Summer Fridays
  • Financial and Retirement

    • Relocation Assistance
    • Performance Bonus
    • Company Equity
    • 401(K) With Company Matching
    • Stock Purchase Program
    • Financial Counseling
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Lunch and Learns
    • Tuition Reimbursement
    • Internship Program
    • Leadership Training Program
    • Mentor Program
    • Shadowing Opportunities
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)