Sr. Manager, Human Resources - GBS
We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
Job Description
The HR Business Partner is a strategic and operational leader responsible for delivering onsite HR support and transformation for the Costa Rica site and the global GBS organization. This role partners with local and global leaders to advance GBS objectives, ensuring alignment with business goals and compliance with Costa Rican labor laws. The HRBP manages payroll, HR operations, talent management, employer branding, employee engagement, leadership development, succession planning, and supports the setup and growth of new operations. The role also champions transformation projects, process optimization, and digital enablement, while building strong university and community relationships.
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Key Responsibilities
• Serve as the primary onsite HR leader and contact for the Costa Rica GBS site, providing guidance on HR policies, procedures, and best practices.
• Manage and oversee local payroll, HR operations, compliance, benefits administration, and employee relations, ensuring accuracy, compliance, and timely execution in accordance with Costa Rican labor laws and global standards.
• Partner with business leaders to identify talent needs, support workforce planning, and drive recruitment, onboarding, and retention activities.
• Develop and implement HR programs and initiatives in talent management, organizational design, employee engagement, and leadership development.
• Lead the design, delivery, and evaluation of leadership development and succession planning programs, ensuring robust talent pipelines and business continuity.
• Drive and support transformation initiatives for the Costa Rica site and contribute to global GBS transformation projects, focusing on process optimization and digital enablement.
• Champion employer brand management, including digital campaigns, community partnerships, and university engagement to attract top talent.
• Create and promote a compelling employee value proposition (EVP) tailored to the Costa Rican market and aligned with global GBS strategy.
• Establish and maintain relationships with local universities and educational institutions to support talent pipelines and internship programs.
• Support the setup and expansion of new operations in Costa Rica, including HR infrastructure, local compliance, and onboarding processes.
• Coach and advise leaders on effective people management, team development, and performance improvement.
• Provide HR data analysis and reporting to support business decisions and monitor key HR metrics.
• Collaborate with the global HR team to ensure consistency and alignment of HR practices across the GBS organization.
• Lead or participate in HR projects and change initiatives, driving continuous improvement and operational excellence.
• Resolve employee relations issues, conduct investigations, and support conflict resolution as needed.
• Maintain accurate HR documentation and ensure audit readiness for all HR processes.
• Monitor and report on HR-related costs, identifying opportunities for cost-efficiency and process optimization.
Qualifications and Requirements:
• Bachelor's degree in Human Resources, Business Administration, or related field.
• 7+ years of progressive HR experience, including direct experience in payroll and local Costa Rican HR requirements.
• Experience supporting a GBS (Global Business Services) organization and leading transformation initiatives preferred.
• Demonstrated experience designing and delivering leadership development, succession planning, employer branding, digital talent attraction, community engagement, and university relations programs.
• Proven experience setting up HR operations in a new location.
• Strong knowledge of Costa Rican labor laws and HR compliance.
• Excellent interpersonal, communication, and problem-solving skills.
• Proficiency with HRIS systems and Microsoft Office Suite.
• Ability to work onsite and build strong relationships with local and global leaders and employees.
• Fluent in Spanish and English.
Why Join Us?
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visithttps://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
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Primary Work Location
CRI San Jose - Heredia
Additional Locations
Work Shift
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion