Primary City/State:
Mesa, Arizona
Department Name:
Banner Staffing Services-AZ
Work Shift:
Day
Job Category:
Clinical Support
A rewarding career that fits your life. Banner Staffing Services offers a world of opportunities to make an impact on one of the country's leading health systems. If you're looking to leverage your abilities - you belong at Banner Staffing Services.
Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health.
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This assignment is for Banner University Medical Center Phoenix with varied hours available.
Typical shifts for days Sun - Sat
- 5a-130p
- 6a-430p
- 8a-6p
As a valued and respected Banner Health team member, you will enjoy:
Competitive wages
Paid orientation
Flexible Schedules (select positions)
Fewer Shifts Cancelled
Weekly pay
403(b) Pre-tax retirement
Employee Assistance Program
Employee wellness program
Discount Entertainment tickets
Restaurant/Shopping discounts
Auto Purchase Plan
Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes; employment, criminal and education) is required.
POSITION SUMMARY
This position provides interpretation for Limited English Proficient (LEP) patients and their families. This position acts as a neutral party in the role as a conduit of information between healthcare providers and patients and families.
CORE FUNCTIONS
1. Acts as a conduit of information for all clinical services including medical terminology and support services, policies and procedures to LEP patients.
2. Interprets patient and/or family questions or concerns to appropriate healthcare staff to optimize the patient care experience.
3. Documents accurately, completely and clearly all interpretation services.
4. Serves as a cultural mediator, as necessary and when appropriate, to enhance communication between patients/family, as it relates to medical care.
5. Acts as a neutral party in the role as a conduit of information between health care staff and patients and families. Confers with supervisor on any unusual situations. Positions are facility based with no budgetary responsibility. Internal customers: All levels of nursing management and staff, medical staff, volunteers and all other members of the interdisciplinary health care team. External Customers: family members.
MINIMUM QUALIFICATIONS
Must possess a level of knowledge typically acquired through the completion of an associate's degree in communications or health care related field or equivalent experience.
Requires fluency in English and target language of interpretation and a proficiency level typically achieved with 1 year of experience as an interpreter. Requires an understanding of medical terminology. Effective 9/1/2019, all new hires or transfers into the role must pass a written and oral exam with a score of 75% or above. Must demonstrate effective communication skills, problem solving, strong human relations skills, organizational and time management skills and flexibility in responding to multiple demands.
PREFERRED QUALIFICATIONS
Bachelor's degree in communications or health care related field.
Completion of a medical interpreter skills training course including learning the code of ethics and standards of practice.
Additional related education and/or experience preferred.
EOE/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
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