Vice President; Sr Client Outreach Specialist

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

• Work with Bankers, Ops and relevant stakeholders to determine requirements for each client's onboarding.
• Assign Onboarding Outreach contacts and serve as the key point of contact for relevant Clients as well as Bankers, Operations, Risk and other internal functions.
• Drive ownership of client engagement and work across Lines of Business to close relationship coverage gaps and own any requirements as it relates to client-related discussions in internal governance routines within the FLU and those governed by support partners.
• Oversee and resolve the risks and impacts of noncompliance with KYC processes, including restrictions, closures and associated business growth impacts, and consolidate client feedback on policy, requirements and/or jurisdictional nuances given to help improve the Bank's processes across lines of business and regions.
• Remote work may be permitted within a commutable distance from the worksite.

• Bachelor's degree or equivalent in Accounting, Business Administration, Finance, Economics, or related: and
• 5 years of progressively responsible experience in the job offered or a related Finance occupation.
• Must include 5 years of experience in each of the following:
• Assisting in structuring, executing, and managing risk for various financial transactions such as M&A, equity or debt transactions involving but not limited to small and mid-cap or middle market companies;
• Assisting in coordinating information flow and execution with various internal partners and product groups;
• Handling client-related requirements in governance routines and mitigating risks associated with non-compliance, including restrictions and closures; and,
• Organizing and maintaining accurate client contact records in systems of record.
• 10% domestic travel required, as necessary.