Trust Officer II

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

• Proactively identify and harvest opportunities to deepen relationships within current client base
• Meet with key clients periodically to maintain relationships and identify issues / new business opportunities, and provide trust, estate, and wealth transfer planning advice
• Proactively engage other specialists within the Private Bank to best meet client needs (wealth strategists, Office of Chief Fiduciary, etc.)
• Proactively identify and resolve client issues
• Oversee all administration activities
• Document interpretation
• Oversee risk management activities
• Identify at-risk clients; proactively resolve issues / meet with at-risk clients as needed to drive retention
• Handle all administrative TASQs on assigned account

• Fiduciary professional with CTFA, CFP, AEP, JD, or CPA or related degrees preferred
• Minimum of 3 years of trust administration and estate planning experience

• Technical expertise in the areas of trust administration, fiduciary law, and estate and wealth transfer planning
• Initiative/proactive approach to problem solving
• Creative though prudent approach to providing solutions within Bank's risk/reward profile
• Good people/partner communication skills / team player
• Knowledge of policies, procedures, regulatory requirements
• Ability to communicate and connect with high net worth clients

• Business Development
• Client Management
• Customer and Client Focus
• Risk Management
• Wealth Planning
• Client Experience Branding
• Client Solutions Advisory
• Decision Making
• Presentation Skills
• Process Management
• Attention to Detail
• Critical Thinking
• Financial Analysis
• Planning
• Prospecting