Team Leader
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
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Process Overview
Managed Implementation provides fulfillment services for clients that purchase Treasury products. Role involves user to manage end to end implementation of treasury products.
Managed Implementation comprises of:
• Express End to End - This role supports the Implementation of Treasury services from end to end perspective and include steps like: Document review, Filling forms, setting up service
on system of records and Client Communication using group email box.
Job Description
(Provide a high-level overview of the role and scope of responsibilities)
• The associate will report to an FLM
• Understand, interpret and implement the instructions mentioned on Treasury requests sent by sales
• Manage regular conversations through emails & online chats with onshore & offshore teams
• Provide resolution to the status requests and queries from internal customers and external client
• Deliver and manage individual targets and contribute towards process metrics
Responsibilities
• Adherence to the SLAs
• Adhere to the NNTs
Requirements
• Understand, interpret and implement the instructions mentioned on Treasury requests sent by sales
• Manage regular conversations through emails & online chats with onshore & offshore teams
• Provide resolution to the status requests and queries from internal customers
• Deliver and manage individual targets and contribute towards process metrics
Job Title
Team Leader
Education
Graduation
Certifications If Any
Experience Range
6-8 Years
Foundational skills
- Excellent Communication & Interpersonal skills
- Eye for Detail
Desired skills
Work Timings
20:30-05:30 IST
Job Location
Hydrabad
The below fields are for internal use only (Do not copy the below details on Workday)
List of Process / Business with best suited profile fitment for the role
Treasury Fulfillment
Requisition ID
To be filled by the TA Partner
Role Type
Individual Contributor
Sub Band
8A
Segment Type
Non IT
Location
Hyderabad
GDL
Rajesh Duraiswamy,
GDL one Down
Saurabh Rajpal
Function
Managed Implementation
LOB
Treasury
Business / Process Name*
Manage Implementation
Perks and Benefits
Health and Wellness
- FSA
- HSA
- On-Site Gym
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
Work Flexibility
Office Life and Perks
Vacation and Time Off
- Leave of Absence
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
- Sabbatical
Financial and Retirement
- Performance Bonus
- Company Equity
- 401(K) With Company Matching
Professional Development
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Tuition Reimbursement
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program