Senior Manager

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

• Consolidation of all key Scorecard metrics (Operations, People, Shareholder, Risk) for all sub-LOBs within the business
• Managing Forecasting, Financials, budgets, and Headcount Management

• Review Capacity Requirements for team and communicate as appropriate.

• System of records like KPIS/ MPPFs /BIA etc are maintained and governed appropriately.
• Manage Town halls and events for the Delivery Head
• Organizes and runs effective meetings and workshops.
• Govern different tools at GBS or Operations level which developed as a control for remediating audit issues.
• Support Leader in driving employee engagement initiatives.

• Drive implementation of projects within the respective Delivery Head's portfolio
• Developing SharePoint workflow process for processes as applicable
• Drive Operational Excellence by consistently striving to achieve responsible growth.
• Develop and streamline internal processes in conjunction with l COO and BSM teams.

• A self-motivated, structured and logical thinker, and team player with a strong work ethic willing to work in a challenging environment.
• Should be self-driven, have the ability to handle pressure and deliver under stringent timelines with high energy levels and confidence.
• Ability to work well with and communicate with others, from teammates to executives.
• Excellent analytical and problem-solving skills, and sound sense of judgment, knowing when to escalate.
• Expert level written and verbal communication skills, strong decision-making ability and diligence are equally important.
• Experience in managing small / medium-size projects Stakeholder / Client Management
• Diligence, delivering high quality output.
• Strong knowledge of MS Office, including Word, Excel, PowerPoint, SharePoint, Experience in producing MI reports and tracking reportable MI
• Should be a collaborator with strong execution focus and able to juggle multiple work efforts and to quickly change direction as needed.

• Must be exceedingly well organized, flexible and display strong prioritizing, planning, and organizing skills.