Research & Adjustments Rep II

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This role is responsible for completing maintenance on overdrawn, charged off and frozen deposit accounts and Vehicle loans. Position requires advanced account review and problem solving skills. Primary responsibilities include maintenance overdrawn open deposit accounts and researching. Should understand regulatory and compliance requirements that apply to the process and are able to work within guidelines. Also, must adhere to internal operational financial controls and ensures that they are observed for all accounts. May provide support and training to other researchers within the department.

• Self motivated and goal oriented
• Ability to adapt quickly to changes in the environment
• Must be detail oriented, an independent thinker, and able to handle multiple tasks concurrently
• Must be able to work in a team environment
• Ability to navigate multiple computer systems
• Ability to think critically and use sound judgement in decision making
• Analytical and problem resolution skills

• Previous Collections or Recovery experience
• College degree or commensurate work experience preferred
• Knowledge of Deposit