Quality Specialist

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for testing and delivering complex software requirements to accomplish business outcomes, ensuring the testing strategy and processes are well-defined and continuously improved. Key responsibilities include establishing a test and automation strategy, creating common test frameworks, defining and managing test processes including test data generation, defect management and reporting. Job expectations include understanding and implementing internal/external mandate, ensuring compliance requirements are met on all levels of test environments, and manages traceability.

Responsibilities:

• Creates and optimizes test processes including defect management and reporting
• Key individual contributor to Quality Assurance (QA) project teams within GT&O.
• Works with project teams to ensure standard quality practices/processes are followed.
• Conducts end-to-end testing on applications and technology, to ensure that business, technical, functional requirements are being met.
• Designs and Executes test scripts based upon test strategy/plans in an effort to identify defects prior to production. Tests may be manual, automated or both.
• Assists with data management.
• Responsible for ensuring on time completion of all required testing deliverable
• Responsible to expose and mitigate operational risk relative to the execution of the system test plans.
• Effective at working in a dynamic, fast-paced environment managing multiple competing priorities
• Uses time management skills to drive multiple project deliverables within a fast paced environment.
• Provides verbal and written executive status updates to key stakeholders.
• Ensures that any risks associated with the agreed test strategy and the system test plan are clearly documented and described to the clients/users and colleagues.
• Manages all risks associated with the testing and takes preventative action when any risks become unacceptable.
• Plans, arranges and facilitates meetings, workgroups, and communications with stakeholders during test planning and throughout subsequent development and testing activities.

• Knowledgeable on the principles of test management and testing process
• Excellent communication skills, written and oral
• Automation skills required using automation tools beyond recording features; Selenium advanced coding methods expected.
• QA background with strong analytical skills, ability to decompose requirements into testable cases covering positive, negative, variety of data scenarios
• Experience in testing backend services, integrations with upstream / downstream systems
• Development / automation coding expertise a plus with demonstration of technical skills; specific technology is not important as most QA can move between different types of applications
• Knowledge of continuous integration, continuous delivery/deployment practices using Litmus or Jenkins.
• Basic competency with Git Source Control

• Experience with Application Lifestyle Management (ALM)/ OCTANE to manage testing and test reporting
• Experience with JIRA
• Experience testing within an Agile development lifecycle
• Experience with Selenium Automation Tool
• Experience with API testing
• Minimum 1+ years of Experience in Selenium Automation Tool

• Analytical Thinking
• Business Acumen
• Influence
• Technical Strategy Development
• Test Engineering
• Automation
• Collaboration
• Solution Delivery Process
• Solution Design
• Stakeholder Management
• Agile Practices
• Application Development
• Architecture
• DevOps Practices
• User Experience Design