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Bank of America

Market Trust Director

New York, NY

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

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Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

Market Trust Director (MTD) is an experienced and skilled fiduciary professional. This position is a MTD role serving clients of Merrill Advisors as part of Bank of America's National Trust Services group. In this capacity the MTD will partner with Merrill Advisory stakeholders such as Financial Advisor (FA) and Private Wealth Advisor (PWA) teams, Market Executives and Wealth Strategists to provide fiduciary oversight and trust administration to complex and sensitive client relationships. In addition, the MTD will participate in the review and approval of new fiduciary business as well as discretionary requests. The MTD will provide mentorship and guidance to Trust Officers and Trust Senior Associates.

Key Responsibilities

  • Engage in high level fiduciary oversight, proactively identify issues and coordinate all trust administrative activities by partnering with internal groups, such as Office of Chief Fiduciary, Portfolio Oversight Group, Tax Services and others.
  • Meet with clients periodically to deepen relationships, address issues, develop new business opportunities, and/or provide trust, estate, and wealth transfer planning insight.
  • Partner with a Trust Senior Associate (TSA) to deliver a high level of service and responsiveness to Merrill advisors and clients while executing fiduciary responsibilities within the Bank of America's established policies, procedures and protocols.
  • Review and approve new fiduciary appointments
  • Review and approve matters involving trustee discretion
  • Partner with Market Trust Executive (MTE) on office leadership activities

Desired Qualifications and skills:

  • 5 + years of technical expertise in the areas of trust administration, fiduciary law, and/or estate and wealth transfer planning.
  • Ability to balance sense of urgency and responsiveness with adherence to policies and procedures, as well as issue identification and resolution within the enterprise risk profile.
  • Aptitude to effectively build partnerships with internal stakeholders and external advisors to drive business development.
  • Effective written and verbal communicator, relationship builder, self-starter who can partner effectively with TSA to maintain efficient and organized day-to-day business practices


Critical Thinking

Issue Management


Relationship Building

Written Communications

Conflict Management

Customer and Client Focus

Decision Making

Drives Engagement

Inclusive Leadership

Attention to Detail

Interpret Relevant Laws, Rules, and Regulations


Risk Management

Wealth Planning

1st shift (United States of America)

Hours Per Week:

Client-provided location(s): New York, NY, USA; White Plains, NY, USA; Florham Park, NJ, USA
Job ID: BankOfAmerica-JR-24016009
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • On-Site Gym
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Sabbatical
  • Financial and Retirement

    • Performance Bonus
    • Company Equity
    • 401(K) With Company Matching
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program