Manager- ITS

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We are devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services

Process Overview

The GCIBT Technology Heath Team is a strategic horizontal team within GCIBT that aims to provide full understanding of all technology requirements and related measures for SPI and KRI inventories, serve as control owners/metric action plan providers for decentralized controls, achieve green metrics and remain green on a consistent basis, reduce "noise" from multiple reports and teams asking for updates, ensure that Executive Risk Routines are managed timely and CIO is sufficient equipped with the necessary details, and coordinate all issues/concerns on time to sustainable closure.

Job Description

Individual contributor role; fully competent to work under general direction on the most complex projects, often on multiple phases, and seeks guidance and direction from more senior associates or manager, as needed. Individual will be responsible for managing and performing Key Risk activities for GCIBT. He/she will need to collaborate with many stakeholders in US and India.

Responsibilities

• Collaborate with App Teams, Risk Leads and Process Owners to document, and manage the performance of issues and controls that are essential to managing operational standards and compliance to applicable policies, laws and regulations.
• Manage cross functional projects by driving communication and coordination across multiple business units to ensure the timely completion of objectives and the seamless execution of project plans.
• Provide access, guidance and coaching to GCIBT associates with the usage of risk tools.
• Lead and/or coordinate special projects, as requested by LOB management.
• Coordinate or collaborate on weekly and monthly meetings, reports and monitoring of various issues and

observation management routines.

• Assist business and process owners with identifying, documenting, reporting, managing and remediating the most significant risk including Audit Issues, Self-Identified Issues, Compliance & Risk Identified Issues, Regulatory Issues and Observations.

Requirements

Education-

• Master of Computer Application / Bachelor of Technology / Bachelor of Engineering preferred
• Masters / Bachelors in Science (with relevant IT risk and internal controls experience)

Certification if any-

• Certified Information Systems Auditor (CISA)
• Certified in Risk and Information Systems Controls (CRISC)
• Certified Information Security Manager (CISM)
• Certified Information Systems Security Professional (CISSP)

Experience range-

This individual should have 8 to 12 years of hands-on relevant experience in IT Risk Management, Information Security Management, IT Audits, preferably from Big 4 Audit Firms, and / or IT / BPO industry, of which 5-7 years of experience in Development/PM/BA roles.

Foundational Skills:

• Able to work independently with minimal supervision and with keen attention to details.
• Risk management experience in identifying, analyzing and communicating business and Operational risk to the delivery teams and risk partners.
• Awareness of Regulatory norms around SOX, Access Control, Version Control, Change Management tools and Business continuity Management.
• At least 5 years of risk management experience or direct participation in Operational risk management processes.
• Organize and coordinate interaction between teams and stakeholder management across geographies.
• Strong analytical skills to interpret the various data segments gathered across business functions.
• Thorough understanding of the Banking systems, Technology processes and internal control programs
• related to Global Functions.
• Expertise in MS Office Tools.

Desired Skills:

• IT Governance Risk and Compliance (GRC)
• IT Audit Management
• Issues Management
• Application Management
• Project Management
• Vulnerability Management
• Identity and Access Management (IAM)
• Change Management
• Business Continuity Management

Shift timings

11:00 AM to 8:00 PM IST

Location- Chennai

Client-provided location(s): Chennai, India

Job ID: BankOfAmerica-JR-25036167

Employment Type: FULL_TIME

Posted: 2025-09-11T19:00:54