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Bank of America

Global Financial Crimes Senior Investigator

Phoenix, AZ

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

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Job Description:
This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include conducting routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. Job expectations include providing coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented.

The Senior Global Financial Crimes ("GFC") Investigator, under broad supervision, partners with investigators to ensure investigative procedures are followed and quality standards are maintained. The Senior GFC Investigator is a subject matter expert ("SME") in the financial crimes area and is responsible for approving recommendations by the GFC Investigator to file or not to file a Suspicious Activity Report ("SAR") as a result of a completed investigation. The Senior GFC Investigator will be relied upon to direct their attention to completing investigations reviews, managing risk, while ensuring cases meet or exceed closure and quality metrics, reporting facts of the investigation to assist in identifying potential operational or compliance risks, and completing Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement. This role may partner with GFCC Risk Management, front line units or other stakeholders to resolve investigations.

Responsibilities:

  • Reviews, analyzes, and makes recommendations on investigations, while identifying enhancements to ensure cases meet or exceed closure and quality metrics
  • Reviews Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement
  • Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations
  • Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role
  • Supports the identification of improvements to the investigations and case assignment processes to enhance the effectiveness of investigative procedures
  • Participates in the case assignment process to distribute work across the investigative team
  • • Delivering 2nd line risk management by conducting routine and complex investigations reviews involving various lines of business, Global Consumer, Global Banking and Markets (GBAM), as well as Global Wealth and Investment Management (GWIM) clients and accounts. Such investigations may involve components of elder abuse, fraud committed by external parties, money laundering, or terrorist financing and acts as the liaison to Law Enforcement as required.

    • Reviewing all cases completed by the team to ensure a thorough and accurate assessment of risk.

    • Providing coaching and input to GFC investigators on work product to improve quality and ensure all cases are sufficiently investigated and findings adequately documented.

    • Ensuring accuracy and quality of case investigations and documented findings.

Skills:

  • Coaching
  • Fraud Management
  • Quality Assurance
  • Regulatory Compliance
  • Investigation Management
  • Policies, Procedures, and Guidelines Management
  • Risk Management
  • Issue Management
  • Reporting
  • Written Communications

Required Skills:

  • 5+ years of Business & Functional Experience
  • FINRA Series 7 and/or Series 24 license and additional Principal Licenses (*Only for Broker Dealer Supporting Roles)
  • 1+ years of AML/Compliance experience and or knowledge of AML typologies
  • 1+ years of investment experience/work or good knowledge of investments/securities products and services.
  • Prior anti-money laundering / financial crimes investigation experience in a financial institution or government position.
  • Strong and effective verbal and written communication/skills.
  • Proficiency in Microsoft Excel.
  • Self-starter capable of analyzing and reporting independently.
  • Keen eye for detail.
  • Prior experience and knowledge of investments and securities
  • Education: Bachelors Degree or equivalent work experience

Desired Skills:

  • Additional Technical/Functional Experience (e.g. Industry type): Financial Services and/or related government entity
  • Certifications: ACAMS - Association of Certified Anti-Money Laundering Specialists

Shift:
1st shift (United States of America)

Hours Per Week:
40

Client-provided location(s): Phoenix, AZ, USA; Pennington, NJ 08534, USA
Job ID: BankOfAmerica-JR-24005333
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • On-Site Gym
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Sabbatical
  • Financial and Retirement

    • Performance Bonus
    • Company Equity
    • 401(K) With Company Matching
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program