GFC Executive - Customer Risk Assessment & List Management Lead

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

• Direct and oversee the identification, mitigation, and reporting of risks related to financial crimes; the risks of non-compliance with laws, rules, and regulations related to financial crimes; and the operational risks associated with people, processes, systems, and external events related to financial crimes.
• Direct and oversee the identification, aggregation, reporting, remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes processes.
• Escalate and debate financial crimes risks through the appropriate governance routines, including management/board level committees.
• Direct and oversee the monitoring of the external environment for regulatory change and provide updates to policies, processes, procedures, and internal controls.
• Direct and oversee the development and maintenance of a global coverage plan that defines the scope and risk-based focus of Global Financial Crimes risk management activities.

• Provide oversight for daily operations of the Global Financial Crimes Customer Risk Assessment (CRA) and List Management processes and technology.
• Coordinate with FLU partners on CRA/Risk Rating outcomes and List Management processing.
• Coordinates with Enterprise Risk Analytics; Model Risk Management; and Financial Crimes Technology on the development, enhancement and maintenance of target state CRA model and tool.
• Provide subject matter expertise and oversight in FLU processes related to CRA and List Management.
• Provide subject matter expertise and oversight in the metrics and reporting to support CRA and List Management.
• Direct oversight of the project management of the CRA remediation efforts.

• 10+ years of experience in financial services industry or experience in a related field.
• Critical thinker with expertise in leveraging data to optimize decision-making.
• Expertise in risk modeling, compliance, risk management and/or regulatory issues.
• Track record of engaging and influencing senior executives.
• Demonstrated ability to overcome obstacles and resistance to drive change.
• Effectively package and communicate complex content and information.
• Systems-thinking and process thinking ability / Operational Excellence mindset.
• Intellectual curiosity; seeks and leverages data effectively.
• Organizational skills and attention to detail.
• Strong written and verbal communication skills; ability to interact with validation partners (audit, MRM, and Regulators)

• Change Management
• Decision Making
• External Resource Management
• Regulatory Compliance
• Strategy Planning and Development
• Issue Management
• Policies, Procedures, and Guidelines Management
• Risk Management
• Talent Development
• Written Communications
• Coaching
• Fraud Management
• Inclusive Leadership
• Investigation Management

• Risk Identification & Assessment
• Issues Management & Resolution
• Line of Business (LoB) Products, Services & Acumen
• Financial Crimes Risk Programs
• Credible Challenge
• Regulatory Knowledge
• High Risk Activities & Typologies
• Data Analysis, Interpretation & Decisioning
• Risk Control & Mitigation
• Financial Crimes Compliance Risk Principles

• Demonstrates Sound Decision Making
• Manages Risk
• Drives customer-focused results
• Leads with process discipline and operational excellence
• Optimizes talent potential
• Communicates and influences impactfully
• Leads with an enterprise mindset and values
• Creates and drives strategy
• Demonstrates intellectual capacity and learning agility
• Manages and scales capacity