Delivery Lead - Technology

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client's expectations in terms of the functionality, quality, timeline, and cost.

Position Summary:

The Delivery Lead role is critical to the continuity, stability, and strategic advancement of our global payments issue remediation and audit sustainment initiatives. This role is currently held by a top-performing individual whose deep domain knowledge, technical acumen, and ownership of end-to-end delivery make her an irreplaceable asset

Responsibilities:

• Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
• Manages coordination of delivery and dependencies across multiple teams
• Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
• Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
• Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
• Supports resource planning for delivery and execution
• Ensures adherence with Enterprise Change Management standards
• Unlike a traditional governance or oversight role, this Delivery Lead is hands-on in both solution development and delivery.
• Designs and implements long-term solutions to systemic payment processing issues.
• Ensures sustainability and audit-readiness, fulfilling regulatory and compliance requirements.
• Bridges technical delivery with business impact, ensuring initiatives are not only completed but embedded into operational processes.

• 5+ years of financial industry or risk experience
• Intense attention to accuracy, detail, and consistency
• Strong analytical skills and ability to effectively challenge information
• Strong communication skills: ability to communicate effectively both in writing and verbally and to feel comfortable delivering insights and recommendations to senior management
• Comfortable taking initiative and being resourceful/entrepreneurial
• Ability to work well under pressure in a fast-paced, deadline-specific environment
• Excellent organizational skills with a keen ability to prioritize daily tasks with project work as well as ad-hoc requests
• Proven verbal and written communication skills and presentation skills
• Proficiency in using MS Word, Excel, PowerPoint, SharePoint

• Collaboration
• Project Management
• Result Orientation
• Solution Delivery Process
• Stakeholder Management
• Analytical Thinking
• Business Acumen
• Financial Management
• Influence
• Risk Management
• Agile Practices
• Architecture
• Data Management
• Solution Design
• Technical Strategy Development