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Credit Services Rep II

Yesterday Charlotte, NC

Job Description:

Enterprise Role Description

Less experienced than the Credit Services Representative III. Handles moderately complex customer problems and issues for assigned accounts. Requires a minimum amount of day-to-day supervision. Is able to handle detailed instructions under pressure and a relatively high volume of credits. Has a well-developed expertise/knowledge, but not yet considered to be the "expert" for the assigned area. Has a good working knowledge of the various credit-related products and a good understanding of loan/credit documentation. Takes initiative to work through issues. Is able to perform well in a cross-functional team environment. Typically requires at least 4 to 6 years of experience.

LOB Job Description

  • Asset based operations team member responsible for quality assurance (QA)
  • QA data elements for booking of facility closings to system of record (new fundings, restructures and amendments for sole and multiple lender deals)
  • Review legal documentation and credit approvals
  • QA data elements for ongoing maintenance of facility and manual money movement in systems of record
  • QA review of borrowing base certificate, ineligible, reserve, tranche, fee and pricing updates
  • Track and follow up on errors and issues discovered by QA process
  • Partner with fulfillment and service teams as well as operational risk leads

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Required Skills:

  • Manage multiple priorities
  • Problem solving and analytical thinking
  • Work independently
  • Accountable, takes ownership
  • Excellent written and verbal communication skills
  • Willing to learn and adapt to change
  • Working knowledge of Windows and Microsoft Office
  • Asset Based Lending experience
  • Commercial credit fulfillment, servicing, operations or lending experience

Shift:
1st shift (United States of America)

Hours Per Week:
40

Client-provided location(s): Charlotte, NC, Plano, TX
Job ID: BankOfAmerica-JR-25037124
Employment Type: FULL_TIME
Posted: 2025-09-26T19:00:53

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • On-Site Gym
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Office Life and Perks

      • Vacation and Time Off

        • Leave of Absence
        • Personal/Sick Days
        • Paid Holidays
        • Paid Vacation
        • Sabbatical
      • Financial and Retirement

        • Performance Bonus
        • Company Equity
        • 401(K) With Company Matching
      • Professional Development

        • Promote From Within
        • Mentor Program
        • Access to Online Courses
        • Lunch and Learns
        • Tuition Reimbursement
      • Diversity and Inclusion

        • Diversity, Equity, and Inclusion Program